Operations Supervisor
CurrentOperations and Distribution Management: Provide expert supervision to a 12-person staff with regard to the unloading of inbound trailer loads as well as loading of freight for local delivery and local pickups to outbound trailers. Take accountability for cost controls and accomplishment of specified goals on costs, misloads, and damages. Carry out analysis of incoming freight in order to efficiently route to specific drivers based on final destination, quantity, and weight.Staff Supervision and Process Optimization: Regulate scheduling of manpower in accordance with expected workload; determine and prioritize tasks in need of special attention. Expertly manage the entire clerical staff of the dispatch office as well as dispatch pickups and deliveries to city drivers.Leadership and Team Building: Directly coordinate with Customer Service and Sales Team in identifying and resolving problems with specific accounts.