Business Development Director
Solution Lead for Genesys Cloud Workforce Engagement Management EMEA.
Mar 2017 - Jun 2020
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James Pratt Email & Phone Number
Business Development Director at Genesys
1 work email found
@silverliningsolutions.co.uk
3 phones found area 602 and 121
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 86%
Role
Business Development Director at Genesys
Location
United Kingdom, United Kingdom, United Kingdom
Who is James Pratt? Overview
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Quick answer
James Pratt is listed as Business Development Director at Genesys based in United Kingdom, United Kingdom, United Kingdom. AeroLeads shows a work email signal at silverliningsolutions.co.uk, phone signal with area code 602, 121, and a matched LinkedIn profile for James Pratt.
James Pratt previously worked as Business Development Director at Genesys and VP Business Development & Strategy at Silver Lining Solutions Ltd. James Pratt holds Hons, Business Studies from Bournemouth University.
Company email context
Email format at silverliningsolutions.co.uk
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{first_initial}{last}@silverliningsolutions.co.uk
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AeroLeads found 1 current-domain work email signal for James Pratt. Compare company email patterns before reaching out.
Profile bio
About James Pratt
20+ years successful track record in delivering growth in senior management roles at AT&T, Lucent, Avaya, Verint and Silver Lining Solutions. Specialities in building successful sales teams and developing strategic channel partnerships.10 Years at Silver Lining Solutions as Board Director and played a key role in building the business including securing Venture Capital Investment which concluded in the successful sale of Silver Lining to Genesys in Feb 2017.Specialties: Leading teams with passion and enthusiasm. Well networked with C-Level executives. Extensive experience within Magic Quadrant of the Call Centre & Workforce Optimisation markets with top tier publically quoted companies. Managing multi-million dollar P&L budgets with diverse licensing business models - SaaS, Hosted, Managed Services and go to market models of Direct, Direct touch, 2 Tier Distribution.
Listed skills include Contact Centers, Managed Services, Saas, Avaya, and 43 others.
5 roles · 36 years
James Pratt work experience
A career timeline built from the work history available for this profile.
Vp Business Development & Strategy
Board Director. Responsible for Business Development and Strategy at Silver Lining. Silver Lining Solutions is a leader in the field of skills, training and business optimisation within the Contact Centre and Workforce Optimisation Markets. Established key channel partnerships with Genesys, Nice Systems and Teleopti.Our blue chip clients include BT Retail.
2007 - 2017
~10 yrs
Sales Director
Direct responsibility for sales growth in UK & Ireland across all vertical market sectors including establishing the channel partnership with BT. Built a strong successful sales team over a period of 4 years with blue chip clients in Banking, Insurance, Telco, Utilities and Government Sectors.
2002 - 2006
~4 yrs
Global Md Service Providers
Worked for AT&T Lucent Avaya for over 11 years. Took Avaya to the number 1 position in call centres in the UK. Established BT as Avaya's first Tier 1 reseller channel for Avaya and built up a strong sales team supporting the BT channel.
1990 - 2001
~11 yrs
Sales Director
1996 - 1998
~2 yrs
1 education record
James Pratt education
FAQ
Frequently asked questions about James Pratt
Quick answers generated from the profile data available on this page.
What is James Pratt's role at their current company?
James Pratt is listed as Business Development Director at Genesys.
What is James Pratt's email address?
AeroLeads has found 1 work email signal at @silverliningsolutions.co.uk for James Pratt.
What is James Pratt's phone number?
AeroLeads has found 3 phone signal(s) with area code 602, 121 for James Pratt.
Where is James Pratt based?
James Pratt is based in United Kingdom, United Kingdom, United Kingdom.
What companies has James Pratt worked for?
James Pratt has worked for Genesys, Silver Lining Solutions Ltd, Verint-Systems, Avaya, and At&T.
How can I contact James Pratt?
You can use AeroLeads to view verified contact signals for James Pratt, including work email, phone, and LinkedIn data when available.
What schools did James Pratt attend?
James Pratt holds Hons, Business Studies from Bournemouth University.
What skills is James Pratt known for?
James Pratt is listed with skills including Contact Centers, Managed Services, Saas, Avaya, Telecommunications, Call Centers, Go To Market Strategy, and Call Center.
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