James Provance Ii Email & Phone Number

Kirkland, Wa, Us

Kirkland, Wa, Us

Bellevue, Washington, United States

- Managing 200+ diners per night- Training and development for over 50 FOH staff members- Creating nightly experiences for high end guests- Maintaining fine dining service standards

Bellevue, Washington, United States

- Sell wine- Deliver all aspects of high end service- Maintain profitability for a large and dynamic wine list- Hold the highest standards of fine dining service

Seattle, Washington, United States

Seattle, Washington, United States

-Anticipate guests needs and exceed expectations for memorable dining experiences in an upscale environment -Track all channels of business including COGS/P&L and inventory/wine list management -Convey a complicated, Burgundy focused wine list with over 2,000 selections to a range of diners-Cultivate staff education on all wine topics including knowledge, safety, portion control, service and sales-Harvest and maintain symbiotic B2B social media relationships through multiple outlets

Woodinville, Washington, United States

- Help hire and retain quality employees- Develop training standards- Continue development for all employees- Training staff across multiple states and locations within the larger company

Woodinville, Washington, United States

- Develop high-end wine tasting experiences for international guests- Supervise a Wine Educator team of 5 people- Sell wine, wine clubs, and high-end wine tasting experiences

Napa, Ca

- Develop digital marketing campaigns across multiple media platforms- Increase online presence for local and international companies - Create and execute detailed marketing strategies for digital and traditional outlets- Maintain engaging and relevant social business relationships on all social outlets i.e. Facebook, Twitter, Pinterest and Instagram - Live social media coverage of events for worldwide broadcast - Supporting strategy with constant updates, complete metrics and aggregate data

Yountville

- Delivering high end dining experiences at an average of 30 covers per night- Ensure Chef Michael Chiarello and his VIP list is well taken care of- Competitive in wine and food selling contests - Assist in other departments such as wine list and wine inventory management, and special events

St Helena

- Engage in selling a wine list of 500+ selections to 300+ diners per night- Educate and empower more than a dozen servers in general wine knowledge sales and service- Increase wine sale percentages while maintaining CMS level service standards in a bustling dining room environment

Rutherford, Ca

- Managed all facets of wine club from growth and sales reports to planning and executing special wine club events- Kept constant contact with the needs of more than 4,000 wine club members- Built and maintained social media and online presence with all measurable metrics and data to support customers and important business to business relationships in the online realm

Yountville

Started social media campaign which into a respectable program in the Napa Valley. Sold wine while building lasting and profitable relationships with high end customers. Educated staff and customers alike. Created, from scratch, and executed unique tour experiences including subjects such as wine making and sensory evaluation.

Rutherford

All facets of tasting room activities including sales, tours, and inventory. VIP guest experiences for friends and family of the estate. Educated staff and guests about the history, culture, and science of wine at the chateau and the rest of the world of wine.Performed all cellar and vineyards tasks from brix sampling to new vineyard planting. Worked through crush, winter season pruning, from pest management to irrigation techniques. Engaged guests and strategic partners through outreach in person and extensively through social media. Created new relationships and maintained them through Facebook, Twitter and other social media channels.

Sacramento, California Area

- Sold the finest and rarest domestic and international wines to Sacramento’s high end buyers- Maintained stock and inventory on a large and expansive wine retail department - Tasted and noted thousands of wines

Sacramento, California Area

- Started as a food runner, worked my way up, and left as a manager - Competitive in food and wine competitions- Gained through experience all proficiency of the finest dinner service standards - Maintained wine list inventory and changes- Planned educational staff trips to Napa Valley

Wine

High School

Activities and Societies: Active in band, drama, football and wrestling.