Corporate Support Services Manager
Contrax Furnishings, Inc.
Gainesville, Fl
• Designed and implemented a continuous operations development program that aligned employees with company strategies and trained employees on operational processes. This included materials, strategy, needs assessments, notes and evaluations.• Designed and implemented a continuous salesperson development program that aligned employees with company strategies and trained on theories and methods for selling. This included materials, strategy, needs assessments, notes and evaluations.• Designed and implemented a successful on‐boarding program that aligned new employees with company strategies and prepared them for success with Contrax Furnishings. This included materials, strategy, needs assessments, notes and evaluations.• Designed and implemented an installation training program for companies working with Contrax.• Developed and published internal policies and procedures for Contrax employees.• Created publications for conferences, presentations, proposal responses and other situations as needed.• Provided continuous support and training for Contrax employees on internal‐facing and external‐facingtechnologies. This included materials, strategy, needs, assessments, notes and evaluations.• Presented external‐facing technologies to potential Contrax customers.