James Ragan Email and Phone Number
James Ragan personal email
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Business process and software strategist with 20 years experience working on software solutions for the building and construction industry. Deakin MBA with HD average specialising in Project Management / Agile methodologies.➠ Business Process OptimizationGroup focus on the optimization and re-engineering of all business processes and controls across Sales, Administration, Construction and Finance. Engage with key stakeholders (Department GMs) to ensure that all staff have a clear understanding of how to perform their role effectively. ➠ Assurance Controls & GovernanceDevelop a governance framework to ensure that key audit and assurance controls are effectively embedded, reviewed and audited on a regular basis. Engage with stakeholders (Control owners, Process owners) on a regular basis to review changes. Support BGC Group Assurance in their internal reviews (Quote to Cash, Procure to Pay, etc).➠ Systems and Analytics Group focus on development and improvement of existing ERP platform including delivery of new software solutions. Emphasis on ensuring Group is supported by BGC IT with the necessary skills and resources (APEX, PHP, Analytics, ExcelOne, PowerBI, KNIME, Quickbase).➠ TrainingDevelop internal training program and training documentation to support training efforts and onboarding. Develop platform for securely hosting training documentation (SharePoint) and assign SMEs / Process Owners to maintain site. Regularly review training program and make recommendations for annual budget. Work with AIM to develop external training program across core subject areas.➠ Deakin MBA MBA specialising in Project Management with emphasis on software development projects. Skilled in IT Portfolio theory, Agile, PMBok and strategy capstone. Excelled in finance, economics, BPM and leadership units. HD average.
Bgc (Australia) Pty Ltd
View- Website:
- bgc.com.au
- Employees:
- 736
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Head Of Intelligent OperationsBgc (Australia) Pty LtdPerth, Wa, Au -
Head Of Process, Systems And TrainingBgc Housing Group Apr 2022 - PresentOsborne Park, Western Australia, AustraliaBusiness Process OptimizationGroup focus on the optimization and re-engineering of all business processes and controls across Sales, Administration, Construction and Finance. Engage with key stakeholders (Department GMs) to ensure that all staff have a clear understanding of how to perform their role effectively. Assurance Controls & GovernanceDevelop a governance framework to ensure that key audit and assurance controls are effectively embedded, reviewed and audited on a regular basis. Engage with stakeholders (Control owners, Process owners) on a regular basis to review changes. Support BGC Group Assurance in their internal reviews (Quote to Cash, Procure to Pay, etc).Systems and Analytics Group focus on development and improvement of existing ERP platform including delivery of new software solutions. Emphasis on ensuring Group is supported by BGC IT with the necessary skills and resources (APEX, PHP, Analytics, ExcelOne, PowerBI, KNIME, Quickbase).TrainingDevelop internal training program and training documentation to support training efforts and onboarding. Develop platform for securely hosting training documentation (SharePoint) and assign SMEs / Process Owners to maintain site. Regularly review training program and make recommendations for annual budget. Work with AIM to develop external training program across core subject areas.James holds qualifications in Information Technology (Diploma), Business Process Management (BPM), Project Management and Business Administration (Masters). -
Head Of Systems & AnalyticsBgc Housing Group Feb 2020 - Apr 2022Perth, Australia -
Group Business Strategy ManagerBgc Housing Group Apr 2019 - Feb 2020Perth, Australia -
Document Systems AnalystBgc Residential Pty Ltd Oct 2012 - Apr 201922 Mount Street PerthBusiness process and systems specialist working towards improvements for the Building and Construction Industry. A core understanding of residential building processes is vital to my work. ➠ Business Process ManagerSpecialises in the centralised development of end-to-end process improvements. Member of ABPMP International. Drafts key documents and controls including BPMN process flows. Recognised ability to deliver returns from process efficiencies. ➠ Software solutions strategistProject managed key solutions for BGC including buy, build and decommission decisions. Skilled in implementation and change management, business case development, Agile, PMBok, documentation, tendering & procurement, risk assessment & strategic alignment. -
Project ManagerBgc (Australia) Pty Ltd Mar 2012 - Jan 2013Osborne ParkProject Manager role delivering key projects for BGC (Australia) including:➠ Partnered with Broad Construction to deliver pre-construction treatments for the Rio Tinto Wickham site. Spearheaded the submission for tender, risk managed the contract negotiation and successfully managed the project realising a profit. ➠ Selection and implementation of an ERP solution (Simpro) and Xero accounting package➠ Implemented Amcom VOIP CMS and transitioned office into a call centre environment➠ Developed custom software solutions -
Customer Service ManagerEnvirotechnics (Leon Enterprises) Nov 2003 - Mar 2011HerdsmanQuoted and won commercial and mining tenders.Managed services to the commercial and residential building, domestic and commercial hygiene industries.
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-Midland Brick 2000 - 2003
James Ragan Skills
James Ragan Education Details
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Deakin UniversityHd Avg, Gpa 6.6 -
Questamon TrainingBuilding & Construction Contracts -
AittFrontline Management -
Information Technology
Frequently Asked Questions about James Ragan
What company does James Ragan work for?
James Ragan works for Bgc (Australia) Pty Ltd
What is James Ragan's role at the current company?
James Ragan's current role is Head of Intelligent Operations.
What is James Ragan's email address?
James Ragan's email address is ra****@****ail.com
What schools did James Ragan attend?
James Ragan attended Deakin University, Questamon Training, Aitt, Central Institute Of Technology.
What are some of James Ragan's interests?
James Ragan has interest in Writing, Skiing, Science, Running, Martial Arts, Muay Thai.
What skills is James Ragan known for?
James Ragan has skills like Management, Project Management, Project Planning, Document Management, Business Analysis, Research, Leadership, Stakeholder Management, Microsoft Office, Business Process Improvement, Team Leadership, Process Improvement.
Who are James Ragan's colleagues?
James Ragan's colleagues are Andrea Boots, Sean Priddy, Beth Burrow, Ashley Joyce, Daniel Grant, Andrew Ten Seldam, S H.
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James Ragan
Houston, Tx
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