James Ragan

James Ragan Email and Phone Number

Head of Intelligent Operations @ BGC (Australia) Pty Ltd
Perth, WA, AU
James Ragan's Location
Greater Perth Area, Australia
James Ragan's Contact Details

James Ragan personal email

About James Ragan

Business process and software strategist with 20 years experience working on software solutions for the building and construction industry. Deakin MBA with HD average specialising in Project Management / Agile methodologies.➠ Business Process OptimizationGroup focus on the optimization and re-engineering of all business processes and controls across Sales, Administration, Construction and Finance. Engage with key stakeholders (Department GMs) to ensure that all staff have a clear understanding of how to perform their role effectively. ➠ Assurance Controls & GovernanceDevelop a governance framework to ensure that key audit and assurance controls are effectively embedded, reviewed and audited on a regular basis. Engage with stakeholders (Control owners, Process owners) on a regular basis to review changes. Support BGC Group Assurance in their internal reviews (Quote to Cash, Procure to Pay, etc).➠ Systems and Analytics Group focus on development and improvement of existing ERP platform including delivery of new software solutions. Emphasis on ensuring Group is supported by BGC IT with the necessary skills and resources (APEX, PHP, Analytics, ExcelOne, PowerBI, KNIME, Quickbase).➠ TrainingDevelop internal training program and training documentation to support training efforts and onboarding. Develop platform for securely hosting training documentation (SharePoint) and assign SMEs / Process Owners to maintain site. Regularly review training program and make recommendations for annual budget. Work with AIM to develop external training program across core subject areas.➠ Deakin MBA MBA specialising in Project Management with emphasis on software development projects. Skilled in IT Portfolio theory, Agile, PMBok and strategy capstone. Excelled in finance, economics, BPM and leadership units. HD average.

James Ragan's Current Company Details
BGC (Australia) Pty Ltd

Bgc (Australia) Pty Ltd

View
Head of Intelligent Operations
Perth, WA, AU
Website:
bgc.com.au
Employees:
736
James Ragan Work Experience Details
  • Bgc (Australia) Pty Ltd
    Head Of Intelligent Operations
    Bgc (Australia) Pty Ltd
    Perth, Wa, Au
  • Bgc Housing Group
    Head Of Process, Systems And Training
    Bgc Housing Group Apr 2022 - Present
    Osborne Park, Western Australia, Australia
    Business Process OptimizationGroup focus on the optimization and re-engineering of all business processes and controls across Sales, Administration, Construction and Finance. Engage with key stakeholders (Department GMs) to ensure that all staff have a clear understanding of how to perform their role effectively. Assurance Controls & GovernanceDevelop a governance framework to ensure that key audit and assurance controls are effectively embedded, reviewed and audited on a regular basis. Engage with stakeholders (Control owners, Process owners) on a regular basis to review changes. Support BGC Group Assurance in their internal reviews (Quote to Cash, Procure to Pay, etc).Systems and Analytics Group focus on development and improvement of existing ERP platform including delivery of new software solutions. Emphasis on ensuring Group is supported by BGC IT with the necessary skills and resources (APEX, PHP, Analytics, ExcelOne, PowerBI, KNIME, Quickbase).TrainingDevelop internal training program and training documentation to support training efforts and onboarding. Develop platform for securely hosting training documentation (SharePoint) and assign SMEs / Process Owners to maintain site. Regularly review training program and make recommendations for annual budget. Work with AIM to develop external training program across core subject areas.James holds qualifications in Information Technology (Diploma), Business Process Management (BPM), Project Management and Business Administration (Masters).
  • Bgc Housing Group
    Head Of Systems & Analytics
    Bgc Housing Group Feb 2020 - Apr 2022
    Perth, Australia
  • Bgc Housing Group
    Group Business Strategy Manager
    Bgc Housing Group Apr 2019 - Feb 2020
    Perth, Australia
  • Bgc Residential Pty Ltd
    Document Systems Analyst
    Bgc Residential Pty Ltd Oct 2012 - Apr 2019
    22 Mount Street Perth
    Business process and systems specialist working towards improvements for the Building and Construction Industry. A core understanding of residential building processes is vital to my work. ➠ Business Process ManagerSpecialises in the centralised development of end-to-end process improvements. Member of ABPMP International. Drafts key documents and controls including BPMN process flows. Recognised ability to deliver returns from process efficiencies. ➠ Software solutions strategistProject managed key solutions for BGC including buy, build and decommission decisions. Skilled in implementation and change management, business case development, Agile, PMBok, documentation, tendering & procurement, risk assessment & strategic alignment.
  • Bgc (Australia) Pty Ltd
    Project Manager
    Bgc (Australia) Pty Ltd Mar 2012 - Jan 2013
    Osborne Park
    Project Manager role delivering key projects for BGC (Australia) including:➠ Partnered with Broad Construction to deliver pre-construction treatments for the Rio Tinto Wickham site. Spearheaded the submission for tender, risk managed the contract negotiation and successfully managed the project realising a profit. ➠ Selection and implementation of an ERP solution (Simpro) and Xero accounting package➠ Implemented Amcom VOIP CMS and transitioned office into a call centre environment➠ Developed custom software solutions
  • Envirotechnics (Leon Enterprises)
    Customer Service Manager
    Envirotechnics (Leon Enterprises) Nov 2003 - Mar 2011
    Herdsman
    Quoted and won commercial and mining tenders.Managed services to the commercial and residential building, domestic and commercial hygiene industries.
  • Midland Brick
    -
    Midland Brick 2000 - 2003

James Ragan Skills

Management Project Management Project Planning Document Management Business Analysis Research Leadership Stakeholder Management Microsoft Office Business Process Improvement Team Leadership Process Improvement Software Documentation Crm Business Process Customer Relationship Management Negotiation Agile Project Management Software Development Life Cycle Data Analysis It Portfolio Theory Capability Maturity Model Integration

James Ragan Education Details

Frequently Asked Questions about James Ragan

What company does James Ragan work for?

James Ragan works for Bgc (Australia) Pty Ltd

What is James Ragan's role at the current company?

James Ragan's current role is Head of Intelligent Operations.

What is James Ragan's email address?

James Ragan's email address is ra****@****ail.com

What schools did James Ragan attend?

James Ragan attended Deakin University, Questamon Training, Aitt, Central Institute Of Technology.

What are some of James Ragan's interests?

James Ragan has interest in Writing, Skiing, Science, Running, Martial Arts, Muay Thai.

What skills is James Ragan known for?

James Ragan has skills like Management, Project Management, Project Planning, Document Management, Business Analysis, Research, Leadership, Stakeholder Management, Microsoft Office, Business Process Improvement, Team Leadership, Process Improvement.

Who are James Ragan's colleagues?

James Ragan's colleagues are Andrea Boots, Sean Priddy, Beth Burrow, Ashley Joyce, Daniel Grant, Andrew Ten Seldam, S H.

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