James Raphael
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James Raphael Email & Phone Number

Executive Head at Retailers Association's Skill Council of India at Retailers Association's Skill Council of India
Location: Mumbai, Maharashtra, India 12 work roles 4 schools
1 work email found @rasci.in LinkedIn matched
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Role
Executive Head at Retailers Association's Skill Council of India
Location
Mumbai, Maharashtra, India
Company size

Who is James Raphael? Overview

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Quick answer

James Raphael is listed as Executive Head at Retailers Association's Skill Council of India at Retailers Association's Skill Council of India, a company with 21 employees, based in Mumbai, Maharashtra, India. AeroLeads shows a work email signal at rasci.in and a matched LinkedIn profile for James Raphael.

James Raphael previously worked as Executive Head at Retailers Association'S Skill Council Of India and Director & Head - Training & Organisation Capability at Th Group. James Raphael holds Bachelor, Commerce & Economics from University Of Mumbai.

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{first}.{last}@rasci.in
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Profile bio

About James Raphael

His return to India as Chief of the Retailers Association’s Skill Council of India (RASCI) was a choice made towards nation & skill building – and he has excelled once again! RASCI is the largest & most successful Sector Skill Council (SSC) on Indian soil. In 22 months, he has steered the company to be financially self-sustained…should there be any SSC in the world that has done it in lesser time talk to me as I’d like to learn, else share.RASCI is a section 8 (not-for-profit) Public Limited Company funded by the Government of India to function as the apex skill development council for retail in India aligned with the Ministry of Skill Development & Entrepreneurship. Leading organizations like – Reliance Group, Tata Group, RAI, Future Group, K Raheja Group, R Raheja Group & McDonald's have equity participation.A professional with ~30 yrs experience managing & improving Business, People & Processes across Concept, Consumer Durable, Banking, IT, Telecom, HR Solution, Vocational Training, Dairy & Retail companies.In his journey, he has worked with India’s largest – Retailer, Private Sector Company, Mobile Retail Chain, HR Solutions Provider, Telecom Company, Bank, 1st Private Internet Service Provider, Tyre Manufacturing Company & Consumer Durable Company besides having worked for one of the largest conglomerates in Vietnam.His varied experience is testimony of his adaptability to perform and excel no matter what the product, service or function may be – in & out of India whilst progressively managing city, state, regional, national & international profiles.In the current and past, James has played steering roles (start-ups & steady state) of a concerted strategy to build & hone skills whilst impacting business efficiency positively through process improvements & enhanced people productivity.Specialties: Strategy, Operations, Talent Development, Business & Project Management, Process Improvement, Transnational Occupational Standards & Consulting.

Listed skills include Team Management, Talent Management, Training, Strategy, and 25 others.

Current workplace

James Raphael's current company

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Retailers Association's Skill Council of India
Retailers Association'S Skill Council Of India
Executive Head at Retailers Association's Skill Council of India
bombay, maharashtra, india
Website
Employees
21
AeroLeads page
12 roles

James Raphael work experience

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Executive Head

Current

Mumbai Area, India

- To create a Robust And Skilled Corporate India.- To enable a Robust And Sustained Competent Industry.- To nurture Robust And Successful Coaching Institutions.- To facilitate Robust And Skilled Confident Individuals.....whilst creating a financially self-sustained RASCI.

Apr 2012 - Present

Director & Head - Training & Organisation Capability

Hanoi, Vietnam

- To institutionalize best practices with a view to create a world class talent development strategy.- To develop a succession plan for critical roles aligned with the TH Group objectives. - To create an engaged and learning culture across TH Group.- To tailor-make the People & Learning framework, policy & process across various business units of the TH.

Dec 2010 - Apr 2012

Head - Training

Mumbai Area, India

- Managing the people development for 1300 TMS (The Mobile Stores) & 7 (The Electronic Stores) spread across 200 locations in India.- Leading a team of 14 state training heads to source & develop skilled manpower in alignment with business goals.- Managing the in-house Retail Academy as a profit centre.- Exploring & expanding the pool of sourcing avenues.

Nov 2009 - Dec 2010

General Manager & Head Sales Training / Business Improvement

Mumbai Area, India

- Managing the End-to-End responsibility of the Sales Training & Business Improvement initiatives for all verticals within Reliance Retail Ltd. (Value Format), thereby impacting revenue.

Feb 2009 - Nov 2009

General Manager - Learning & Development

Mumbai Area, India

- Leading a team of 6 members comprising of specialists in content, training delivery & assessments.- Handling different roles across Training Need Analysis, Competency, Content Development, Assessment & Certification- Aligning strategically with the CLO, President & other Functional Heads to execute the signed-off training plans-at all levels- Designing &.

Jan 2006 - Jan 2009

Business Performance Manager & Head Training - Wireline Business

Mumbai Area, India

- Assessing the business training needs of the wire-line group, with a view to impact the business outcomes positively.- Providing strategic direction with respect to people development to various entity heads-Enterprise Broadband, International Data Center (IDC), FLAG Telecom & Integrated Customer Operations (ICO) Group.- Conducting/ facilitating ongoing.

Oct 2004 - Dec 2005

Manager - Channel & Isp Sales

Mumbai Area, India

- Leading a team of 2 Channel Managers.- Managing the Channel & Internet Service Provider (ISP) verticals as Strategic Business Units for the State.- Recruiting & training needs for channels, internal a well as external.- Accountable for sales & revenue objectives through channel partners besides the direct ISP accounts.

Mar 2002 - Oct 2004

Assistant Manager - Merchant Services

Mumbai Area, India

- Marketing of the EDC terminals to high revenue generating B2C customers.- Developing & implementing promotions to create consumer / merchant awareness & maximize revenue generation through deployed Electronic Data Capture (EDC) terminals.- Accountable for training the sales team & relationship officers on fraud management, statutory compliance's to be.

Oct 2000 - Mar 2002

Territory Manager - Channel Sales

Mumbai Area, India

- Leading a team of 1 Sales Executive & 4 Management Trainees.- Managing sales & support functions of Mumbai branch SPs – South Mumbai, Central suburbs, Thane & Navi Mumbai.- Planning & actualising sales to achieve individual, team and branch objectives.- Developing & implementing sales and marketing strategies so as to ensure profitable area operations.

May 1999 - Oct 2000

Senior Executive - Sales

Thane, India

- Managing the exclusive & non-exclusive dealers for the Thane district & upcountry markets like Nasik & Navi Mumbai- Give an impetus to the dealer-fleet owner relationship which resulted in brand and dealer loyalty.- Consistently exceeded targets in the truck tyre segment by more that 150% over the previous year’s performance. - Conducted fitment surveys.

Jun 1997 - May 1999

Sales Officer - Appliances

Mumbai Area, India

- Managing the BPL Gallery, Distributors & Non-Exclusive dealer network for western Mumbai.- Responsible for establishment & viability of the Direct Marketing Franchisee network vis-à-vis competition’s company driven operations.- Recruitment & Training of manpower deployed at “A” category dealers.- Designed a buddy relationship for every franchisee.

Apr 1996 - Jun 1997

Marketing Executive

Southern Greenfields Limited

Mumbai Area, India

- Responsible for marketing financial products of the company.- Responsible for revenue targets.- Responsible for follow-up on customer investment requests besides making cold calls.

Sep 1994 - Mar 1996
Team & coworkers

Colleagues at Retailers Association's Skill Council of India

Other employees you can reach at rasci.in. View company contacts for 21 employees →

4 education records

James Raphael education

Bachelor, Commerce & Economics

Activities and Societies: Debates, Table Tennis, ChessCommerce & Economics

Commerce, Industrial Psychology, Accounting, International Trade

Activities and Societies: Projects, Debates, Sports, Social ActivitiesIndustrial Psychology, International Trade Marketing, Economics

Hsc, Organisation Of Commerce, Economics, French

Chetana'S Junior College Of Arts & Commerce

Activities and Societies: Table Tennis, Chess, Social Activities, DebatesCommerce & Economics

Ssc, General Studies

Sacred Heart Boys High School

Activities and Societies: Table Tennis, Football, Chess, Social ActivitiesGeneral Education

FAQ

Frequently asked questions about James Raphael

Quick answers generated from the profile data available on this page.

What company does James Raphael work for?

James Raphael works for Retailers Association's Skill Council of India.

What is James Raphael's role at Retailers Association's Skill Council of India?

James Raphael is listed as Executive Head at Retailers Association's Skill Council of India at Retailers Association's Skill Council of India.

What is James Raphael's email address?

AeroLeads has found 1 work email signal at @rasci.in for James Raphael at Retailers Association's Skill Council of India.

Where is James Raphael based?

James Raphael is based in Mumbai, Maharashtra, India while working with Retailers Association's Skill Council of India.

What companies has James Raphael worked for?

James Raphael has worked for Retailers Association'S Skill Council Of India, Th Group, The Mobilestore Limited (Essar Group), Reliance Retail, and Reliance Industries Limited (Reliancedigital Retail Limited).

Who are James Raphael's colleagues at Retailers Association's Skill Council of India?

James Raphael's colleagues at Retailers Association's Skill Council of India include Mirelle Castelino, Snehal Pagare, Kartik Salian, Kartik Salian, and Aman Patel.

How can I contact James Raphael?

You can use AeroLeads to view verified contact signals for James Raphael at Retailers Association's Skill Council of India, including work email, phone, and LinkedIn data when available.

What schools did James Raphael attend?

James Raphael holds Bachelor, Commerce & Economics from University Of Mumbai.

What skills is James Raphael known for?

James Raphael is listed with skills including Team Management, Talent Management, Training, Strategy, Leadership, Management, Organizational Development, and Talent Acquisition.

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