James Rapp possesses expertise in account management, software lifecycle, conflict resolution, business intelligence, business objects and 16 more skills. Colleagues describe him as "I’ve had the pleasure of working James for the past 2 years in a partnering capacity. We partner with SAP leveraging their Business Objects solution in the cloud, extending it to our enterprise customers. James has been instrumental in helping us move the solution forward: - Provided key recommendations on how to optimize our solution for SaaS-based deployment. - Provided key tactical and strategic inputs enabling us to design an optimal path to conduct customer migrations between major Business Objects software releases. - Shepherded delivery of critical fixes needed for us to move forward. - Organized key meetings between key stakeholders in the different organizations, which led to important information exchange and the forging of new strategic relationships. - Assured that the level of support quality we receive is the best possible - Proactively shared knowledge and documents regarding key topics. - Consistently communicated information in a timely, clear and concise manner. In working with us, James consistently demonstrated several key competencies in several technical/functional/management/project management areas while bringing forward a dedicated, passionate will to help us be successful with our Reporting/Analytics solutions. It has truly been a pleasure working with James over the years, I recommend James without reservation." and "While working in a consulting role supporting a SAP Business Objects implementation for a large retail client we had the good fortune to have James as our TAM (Technical Account Manager). His technical expertise allowed him to full understand the complexities of our installation and provide recommendations for strategic and operational improvements ultimately leading to a much more stable and productive system. His ability to analyze our questions and help us qualify our needs prevented hours of downtime and headaches. His dedication to go above and beyond to help us on critical issues helped us move our BI implementation from a nice tool to a business critical decision engine."