James Rios Email and Phone Number

Orchestrated the end-to-end hiring flow for all Amazon associate employees at two large-scale warehouses; scheduled professional interviews, completed performance assessments, finalized pay negotiations, and conducted recruit onboarding. Travel to additional locations across the country to recruit and mentor managers towards high performance; serve pivotal role in facilitating four sites with Amazon’s performance audit.Supervised relations with external strategic accounts across the country, showcasing a proactive approach and a comprehensive grasp on identify client requirements; formulated actionable staffing insights, mentored on breakthrough recruitment initiatives, and established tools to accelerate revenue growth.Updated and streamlined onboarding and recruitment procedures for greater efficiency and stronger candidate pool; boosted interview attendance rates, acquired exceptional candidates, and advanced company’s position against competitors with industry leading staff.Operated as a critical Amazon client partner to optimize hiring workflows, developing staff members into a cohesive workforce qualified to tackle growing demand challenges

Hosted product demonstrations and service showcases to prospective clients and target resellers; accelerated sales objectives by managing a lead generation pipeline for reliable growth.Established and conveyed a data-backed and strategic sales vision to effectively coordinate sales team performance; hired, mentored, and mobilized sales team for continuous improvement and development.Fostered valuable relations with Managing Partners, Territory Managers, and CFOs, delivering actionable insights and contributing to impact of long-term strategy.Devised daily operational plans and sales objectives to motivate team towards high performance; generated monthly sales reports highlighting areas for improvement.Logged all qualified leads into CRM systems and coordinated demo schedules to match market trends and client strategy; crafted special proposals and administered via DocuSign for potential clients.Maintained a POS location for clients to register and distribute retail and restaurant items; diagnosed, troubleshot, installed upgrades, and led training sessions for latest POS system

Configured business operations and optimized workflows to meet performance goals within designated timeframes; tracked and coached staff towards continual development and company policy.Monitored operational expenses, crafted budgets, and sought opportunities to drive down unnecessary costs; applied automation and other tools to reduce expense.Practiced exceptional customer service by anticipating client needs and creating recommendations that targeted their needs; interacted and maintained positive relations with vendors to acquire mutually beneficial business partnerships.Conducted HR responsibilities spanning the recruitment, termination, training, performance review, and onboarding documentation for employees and managers.Traveled to several states to establish new stores, outlining operational requirements and staffing needs to launch new locations; enhanced sales metrics at various locations by devising creative data-backed marketing tactics.

Oversaw and managed daily operations for several key locations; supervised restaurant launches and successful operations from the ground up; assisted with managerial tasks for daily operations, including inventory management, cash management, labor allocation, and program deployment.Launched four locations from the foundation, including recruiting and training all staff, implementing workflow procedures, and overseeing day to day operations.Advised on interview processes, training programs, onboarding workflow, and development strategies for new management and staff members.Ensured company’s policy of a customer-first experienced was expressed with every interaction; guided employees on fostering remarkable guest experiences