James Robison Email and Phone Number

Systematized network integrity, server patching, and software performance from PC to server.Pioneered a wide variety of medical applications on an ongoing basis which included buildingservers for deployment and implementation.• Executed high-security server maintenance and installation of Windows 2003 and 2008servers.• Configured and maintained virtual servers using VMware ESX 4.1, Hyper V, and Vsphere• Utilized WSUS to test patches on servers.• Managed Citrix profiles remotely using Microsoft Terminal services.• Resolved typical end-user application issues upon request.• Initiated remote support to detention medical facilities across the US.• Provided hands on support, troubleshooting, and customization for a Cisco routing andswitching, Citrix Xenapp 6.5, and all enterprise grade peripherals including printers, cardreaders, scanners, networked facsimile, etc.

Supported a vast Windows 7 enterprise environment which included the documentation,monitoring, and troubleshooting of anti-virus performance, switch port issues, enterprise nodeperipherals, and general isolated application support. Ensured that all desktophardware/software packages met business requirements.• Expedited server maintenance and installation of Windows 2003 and 2008 servers within ahigh security environment.• Facilitated hands on support, troubleshooting, and customization for a 10,000 node windows7 environment.• Documented the environment’s best practices, current states, and historical tracking datavia SharePoint.• Developed and composed advanced virus removal techniques via MacAfee, Symantec, andF-secure.• Provided support for a vast mobile device base which included : Blackberry, Android, andApple products via Good Mobile, ActiveSync, RFID and BES.• Diagnosed typical end-user application issues on request.

Build Domain Controllers for deployment to remote sights. Configured and maintained CiscoASA devices. Implemented protocols for network security• Provided high-security server maintenance and installation of Windows 2003 and 2008servers.• Documented and ensured security processes and protocol for specific routers andinfrastructure within the segmented network.• Performed configuration of Cisco routers as needed.• Part of an IT team of only 4 people providing phone and face to face support for a companyof over 2500 users.