Working in corporate/VIP boxes for Premier league/national/international football matches and music concerts:Acting as box host, confidently working without supervision, ensuring guests have a positive customer experience.Maintain accurate stock records and follow procedures in a proactive and organised manner, to maintain high standards.Demonstrate stamina by remaining productive for long shifts.

Working in club level lounges for Premier league/national/international football matches and music concerts:Setting up, serving and clearing in busy buffet lounges, with an efficient and friendly demeanour.Remain calm under pressure, responding well to challenges such as rush of clients or handling complaints politely, using initiative or escalating appropriately.Communicating effectively with colleagues, instructing new staff and advising to improve service and safety.

Teaching English to group classes of adults for formal qualifications (Cambridge) or hobby Ensuring syllabus is followed with the aim of students improving their language skills, enjoying the class and achieving the required qualification. Adapting teaching style to groups of mixed abilities, giving students constructive feedback, liaising with owner/head teacher

One to one language teaching of 11-13 year old students (two years as a volunteer and then on a paid basis).Supervising student practice, adapting teaching style, setting homework, following safeguarding policy, monitoring progress, praising improvement, dealing with and reporting issues to head teacherHead teacher’s reference: ‘James has consistently shown punctuality, maturity and a willingness to help others’

Assisting with setting up shop pre-launch and after shop opened, sorting and displaying stock.Volunteer co-ordinator’s reference: ‘James is extremely reliable, always polite, takes instruction well and is very helpful’