Looking for the perfect fit. Transitioning after budget cuts layoff. Open to all discussions.

• Visionary Strategic Directions: Spearheaded forward-thinking strategic initiatives and go-to-market strategies, resulting in a remarkable 56% improvement in revenue from 2019 to 2021.• Innovative Sales Plans: Designed and executed innovative sales plans that countered pricing challenges, safeguarded market share, and generated an additional $18M through separate contractual programs. • Business Expansion: Expanded the company's market presence by introducing new locations through direct operations and strategic outsourcing, securing valuable market opportunities and driving sustained growth.• Client Base Growth: We enhanced the portfolio of client accounts by implementing robust training programs and effective relationship management, which resulted in a substantial increase.• P&L Management: managed a $75M budget while overseeing all aspects of profit and loss (P&L) management across seven locations, ensuring optimal financial performance and strategic resource utilization.

• Visionary Leadership: strategic directions and go-to-market strategies that led to a 56% improvement in customer sales from 2019 to 2021.• Expansion Initiatives: Established new locations to secure market opportunities and enhance business growth, resulting in an additional $18M annual revenue.• Client Relationship Management: Strengthened client relationships and expanded client accounts by enforcing training programs and improving client acquisition efforts.• Resolved operational challenges and utilized advanced problem-solving techniques to develop innovative solutions and enhance sales team KPIs.

As an Advisory Board Member at the University of California at Irvine, I led the strategic development and execution of the Customer Experience Certificate Program. I developed the curriculum to help professionals explore the psychological dimensions in customer interactions and identified the critical link between exceptional experiences and business growth.• Curriculum Development: Created a comprehensive syllabus to facilitate a deep understanding of customer experience management, allowing professionals to enhance their skills and competencies in this critical area.• Strategic Leadership: Guided the design and implementation of the Customer Experience Certificate Program, ensuring alignment with industry needs and emerging trends to deliver maximum value to participants.• Industry Collaboration: Formed partnerships with influential experts and thought leaders to advise on program development, leveraging their insights to produce a world-class educational experience for participants.

• Promoted to Director to manage and build the sales team in Northern CA and Northern NV; Led position across the entire country in revenue growth, customer satisfaction, and profitability.• Maximizing Operational Efficiency: Identified areas that created enhanced operational efficiency and decreased costs for clients. • Leadership: Guided a team of drivers and warehouse staff, leading by example to ensure high-quality service delivery and customer satisfaction.• Client Relationship Management: Fostered strong relationships with clients, acting as a trusted advisor for their transportation and logistics needs.

• Collaborated with a team of 220 representatives to understand and launch the Total Cost of Ownership tool in the market. Educated prospective customers the best direction for procuring vehicles and maintenance.

Developed and implemented streamlined and scalable processes for inventory management, resulting in a 15% reduction in overall operational costs.• Analyzed data to pinpoint supply chain improvements and suggested a new vendor, resulting in a 20% savings on procurement costs. • Collaborated with cross-functional teams to assess customer needs, resulting in a 10% increase in customer retention.• Member, Penske Sales Training Council - 2011, 2012, & 2013.• Twenty-eight regional team - Worked closely with colleagues to share knowledge and best practices, fostering a collaborative and supportive work environment.

• Built location from $3M annual revenue to $27M in three locations (Stockton, Modesto, Tracy).• Team Leadership - a team of service technicians providing training, mentoring, and performance feedback to drive continuous improvement.• Process Optimization: Identified inefficiencies in maintenance procedures and implemented solutions, resulting in a 20% decrease in repair times.

Rental Sales for Commercial Trucks in the Sacramento, CA area.

I have directed national events for USA Wrestling. As a manager, I managed a dozen subordinate supervisors and thousands of voluteers, earning an excellent reputation for leadership and decision-making. - Integral part of the strategic planning and decision-making process for all major national wrestling events. - Guided the team of event supervisors, while personally overseeing and inspecting all operational elements. - Maintained and organized complex schedules for numerous annual events across the country. - Completed a thorough "post-mortem" analysis of each event and utilized the data to continuously improve future events, consistently enhancing the overall attendee experience.

Horsham, PA

Temporary position managing Public Relations efforts for University Athletics in Division I Wrestling, Baseball and Women's Golf.

Graduate Assistant position working towards M.A in Communication Studies