• Solution Owner and Consultant with over 30 years of experience in deployment of Manufacturing Execution Systems (MES), Scheduling and ERP software packages• 15 years of Project Management and implementation experience of SAP ME (formerly Visiprise)• Proven ability to leverage understanding of shop floor processes, industry best practices and SAP MES applications to minimize implementation time and costs and reduce total cost of ownershipo Skilled at guiding clients through identification of requirements, analysis, and solution proposals, system as required during implementations• Exceptional customer relations skills; able to preserve customer trust and confidence throughout difficult situations.• Has maintained an extremely high level of satisfaction with high profile customers• Able to take projects from R&D to successful completion with minimum direction or supervisionSpecialties: • Manufacturing• Crisis Management• Incident Escalation Management• Management of support teams around the globe• Mission Critical Support• Third Party Software Management