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Ryan Pettit is listed as Solutions Architect and Technical Problem-Solver | API Expertise | Payment Systems Specialist based in Pleasant Grove, Utah, United States. AeroLeads shows a matched LinkedIn profile for Ryan Pettit.
Ryan Pettit previously worked as Product Associate at Maverick Payments and Solutions Architect at Nexio. Ryan Pettit holds Associate'S Degree, General Studies from Salt Lake Community College.
With years of experience across diverse technical roles, I specialize in designing and supporting innovative solutions that drive efficiency and enhance user experiences. My expertise spans API management, technical troubleshooting, workflow design, and user support.As a Solutions Architect, I’ve configured and maintained APIs, navigated PCI-compliant environments, and collaborated across teams to troubleshoot and resolve complex technical issues. I’m adept at testing APIs, documenting processes, and bridging communication between technical teams and end users.I’m passionate about data and the insights it provides, leveraging information to make informed decisions and drive impactful outcomes. From technical support to product management, I’ve consistently delivered value by combining problem-solving skills, technical knowledge of UNIX-based systems and web hosting technologies, and an ability to research and quickly adapt to new challenges.Let’s connect to explore opportunities to innovate, build solutions, and turn data into actionable insights!
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Calabasas, California, US
Write documentation for existing and new featuresTest API to confirm functionality matches documentation and submit correctionsDesign workflows for processes within softwareMock screenshots for workflows and UI for new featuresPerform regular product testing to confirm successful updates after releaseWrite bug reports with instructions for dev team on how.
Orem, UT, US
Maintain expertise on usage of Nexio API and provide instructions to usersTroubleshoot problematic API queries using error logs through SumoLogic and PostmanTransform and process customer information in a PCI-compliant environmentConfigure and maintain API users for 1000+ accountsUtilize working knowledge of 20+ payment gateways and processors
American Fork, UT, US
Manage a personal support queue of 30+ active tickets dailyTroubleshoot API calls using JSON-formatted queriesTroubleshoot SQL queries for data import, ETL transforms, and live data manipulation
Lehi, Utah, US
Utilize Salesforce to manage incoming calls and set appointments for solar consultations
Milpitas, California, US
Utilize Salesforce to manage support queries from multiple customersWork in a team environment to manage a support queueAnalyze installer and agent log files to identify installation, runtime, and communication issuesRead packet captures and windows performance captures to identify agent performance issues
Utilize AIX, Red Hat Linux, and Windows Server SoftwareTroubleshoot ctree databases and Apache Tomcat installationsOversee support ticket queues for self and teamHandle support queries about proprietary public safety software
Jacksonville, Florida, US
Provide timely answers for internal customer support helplinesAddress concerns and offer specific guidance to other employees on how to address issuesMaintain a consistent, working knowledge of Bluehost’s internal and customer-facing systemsWork regularly with Wordpress, MySQL databases, PHP, and other web hosting technologiesTroubleshoot and address.
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Ryan Pettit is listed as Solutions Architect and Technical Problem-Solver | API Expertise | Payment Systems Specialist.
Ryan Pettit is based in Pleasant Grove, Utah, United States.
Ryan Pettit has worked for Maverick Payments, Nexio, Domo, Vivint Solar, and Fireeye, Inc..
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Ryan Pettit holds Associate'S Degree, General Studies from Salt Lake Community College.
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