Operations Manager
CurrentPreviously assistant manager and the food and beverage manager, I report directly to the general manager assisting him in setting standards and implementing effective operational procedures in order to continually deliver results within budget. At this very busy four-star standard hotel I have overall responsibility for all departments whilst on duty, with a particular emphasis on reception / front of house. Between Dec 2005 and July 2007 I also took on the role of bar manager, which included all aspects of managing the hotels busy main bar and three function bars, covering everything from stock takes to staff recruitment. My current role also includes looking after the hotels pricing structure, amending and devising menus, and developing the hotels extensive wine list. I also manage the hotels environmental management system, look after all aspects of the hotels broadband and internet services, as well as managing and overseeing in house stock takes on a monthly basis, and managing department purchasing. I have in my time in the hotel gained extensive conference and banqueting experience, assisting and often deputising for the banqueting manager in the running and organising of large functions and weddings.