James S Davis Jr

James S Davis Jr Email and Phone Number

Customer Support/Administrative
James S Davis Jr's Location
San Francisco, California, United States, United States
James S Davis Jr's Contact Details

James S Davis Jr personal email

About James S Davis Jr

James S Davis Jr is a Customer Support/Administrative. Colleagues describe him as "James S. Davis Jr. is a very hard worker. Knows how to think outside of the box. Takes Client concerns seriously and resolves them promptly. He is very organized and detailed oriented. He will be an asset for any team that he joins."

James S Davis Jr's Current Company Details

Customer Support/Administrative
James S Davis Jr Work Experience Details
  • Purcell Murray Company
    Customer Service Tech Coordinator
    Purcell Murray Company Nov 2012 - Apr 2013
    Coordinate appointments with customers over warranty service of the following products Thermador, Bosch, Lacornue kitchen ware.
  • Your Voice Media
    Fundraiser
    Your Voice Media Mar 2012 - Jul 2012
    San Francisco Bay Area
    Non profit work for the Democratic National Commitee.
  • Goodwill Industries
    Sales Associate
    Goodwill Industries Dec 2011 - Apr 2012
    1503 Mission Street
    Providing superior customer service to all customers. Bring out new merchandise and replenish assigned areas of store. Cashier duties
  • Michaels Stores, Inc.
    Sales Associate
    Michaels Stores, Inc. Nov 2011 - Jan 2012
    Daly City
    Assisted customers on where to find materials for projects, set up new stock and cashier duties.
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  • Chegg Inc.
    Customer Service Supervisor ( Online)
    Chegg Inc. Aug 2010 - Sep 2010
    Provided superior customer service to individuals renting textbooks through Chegg's online website. Oversaw customer service representatives and handled any escalated issues.
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  • Ceva Logistics / Areotek Temp
    Buyer For Target Coporation
    Ceva Logistics / Areotek Temp May 2010 - Jul 2010
    South San Francisco
    Provides purchase requisitions and purchase orders for goods and services in a timely manner as required by Target Corporation departments; secures additional information on departmental needs and may prepare recommendations on vending sources.May personally approve requisitions and select vendors for purchases valued at less than one hundred dollars.
  • Verizon Wireless
    Greeter
    Verizon Wireless Oct 2009 - May 2010
    Provided exceptional customer service to individuals visiting the Verizon wireless store, including greeting. As a member of the store team, I helped achieve its financial and customer service goals.
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  • Providence Church Shelter
    Peer Advocate/Counselor
    Providence Church Shelter Jan 2009 - May 2010
    Provides counseling and support services to adult clients of the agency. Providence church promotes self- reliance through an empathic and caring atmosphere. Prepare meals daily set up sleeping quarters for each of the clients and provide assistants to each client one on one.
  • Target Corporation
    Recovery Team Lead
    Target Corporation Sep 2007 - Jan 2009
    Receive, open, unpack and issue sales floor merchandise. Stock shelves, racks, cases, bins, and tables with new or transferred merchandise. Take inventory or examine merchandise to identify items to be reordered or replenished. Answer customers' questions and advice customers on merchandise selection. Itemize and total customer merchandise selection, use cash register, and accept cash or charge card for purchases.
  • Fire Master
    Warehouse Manager/Customer Service
    Fire Master Jul 2007 - Nov 2008
    Supervised the receiving, storing, packing, and shipping of merchandise or materials. Maintained stock records and schedules. Set appointments for franchise owners dealing with CO2, Alarms and Kitchen Hoods. Relied on experience and judgment to plan and accomplish goals. Performed a variety of complicated tasks.
  • Tyco International
    Fire Master
    Tyco International Jul 2007 - Nov 2008
    Customer Service,book appointments with residential and commercial customers.
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  • Allstate
    Office Support Staff
    Allstate Apr 2006 - May 2007
    PERFORMED SECRETARIAL/RECEPTIONIST DUTIES SUCH AS: ANSWERING THE PHONE - SCHEDULING APPOINTMENTS, MAINTAINING FILES AND RECORDS, WORD PROCESSING AND DATA ENTRY, ASSISTING WITH ADVERTISING AND MAILING CAMPAIGNS, ACCEPT PAYMENTS ON EXISTING POLICIES, AND OBTAIN BASIC QUALIFYING INFORMATION.
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  • U.T.O.P.I.A.
    Administrative Assistant/Non-Profit
    U.T.O.P.I.A. Jan 2005 - Apr 2006
    20-30 HOURS A WEEK OF ADMIN WORKS FOR A NON-PROFIT GROUP IN SAN FRANCISCO. PREPARED FLYERS FOR UTOPIA EVENTS, PROVIDED TRANSPORTATION TO EVENTS. VOLUNTEERED AT BOOTHS, HANDED OUT HIV/AIDS AWARENESS INFORMATION.
  • Bank Of America
    Lead Fraud Operations
    Bank Of America Jun 2002 - Jul 2003
    Resolved research and adjustment inquiries within the bank's practices and procedures for ATM Debit Card Fraud. Determined accounting entries and made appropriate disposition. Duties were as follows: investigation of ATM Debit Card transactions and merchant chargeback's via VISA DPS systems and COIN. Ensured that all cases are resolved in compliance with industry regulations, bank policy and integrity levels of the department's case management system.
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  • Bank Of America
    Online Banking (Teamlead)
    Bank Of America 1997 - 2003
    Assisted customer escalated calls and coached csr on how to handled escalated issue regarding banking online.
  • Bank Of America
    Manager/Deposit Research Center
    Bank Of America Jun 2001 - Jun 2002
    Inbound Phone Unit, Researched and resolved various types of missing deposit claims, specializing in the resolution of Interstate missing deposits. Trained new employees to resolve the same type of claims. Updated the daily, weekly and monthly report regarding ATM not cleared properly at the change of the business day.
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  • Bank Of America
    Team Lead/Atm Debit Card Services
    Bank Of America Feb 2000 - Jun 2001
    Call Center that handled status calls for the following: Merchant Disputes, ATM Fraud and Deposit claims. I was a Liaison between customers and investigators for all claims that are filed through Customer Service via COIN. I supervised the production and quality of 10 - 15 associates. Resolved escalated customer concerns.
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  • Bank Of America
    Customer Service/Online Banking
    Bank Of America Jul 1997 - Jan 2000
    Responsible for working in a centralized support unit handling calls ranging from routine for complex for the following: home banking payments, investigations, checking and savings accounts. Handle all technical issuance for the following: Netscape, Internet Explorer, Quicken, Managing Your Money software P.C. and Macintosh.SKILLSBank of America system knowledge includes: VIPER, AMMO, EXPORTER, COIN, DPS, Pegatrace, Model Bank, and OSCAR. Computer proficiency includes, but not limited to: Lotus 123, Quicken, Word for Windows, Excel, MS Access, Microsoft Works, Internet Explorer.
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James S Davis Jr Skills

Returns Grievances Team Building Merchandise Sound Credit Cards Drops Vendors Sales Community Kitchen Data Entry Complicated System Upgrades Adjustments Finance Serving Convert San Driving Revenue Streams Burlingame Mystery Shopping Real Estate Dispositions Complaints Fire Management Hazardous Materials Management Msn Perfect Calls Security Resolve Belief Atm Networks Visa Powerpoint Quicken Accounting Seasonal Purchase Orders Networking System Business Services Data Recovery Voice Team Leadership Trace Inventory Desires Microsoft Excel Fire Suppression Systems Nonprofits Policy Customer Service Supply Project Management Trains And Add Rails Research Call Centers Investigation Campaigns Church Events Advertising Agency Access Handling Money Community Support Exchanges Comments Verizon Retail Customer Interaction Event Planning Counterinsurgency Customer Needs Bank Reconciliation Strategic Planning Operations Microsoft Access Donations One On One Technical Support Empathy Viper Inventory Control Lotus 123 Boxes Forklift Operation Media Computer Proficiency Cash Receipts Internet Explorer Regulations International Art Obtain Independent Contractors Atmosphere Dps Meals Warehousing Microsoft Works Software Claim Concerts Recording Compliance Jd Edwards Outlook San Francisco Shelter Microsoft Word Sleep Case Management Stocks Disputes Restaurants Psychotherapy Fraud Invoicing Financial Transactions Hood Magicians Advocate Foundations Capturing Wireless Debit Cards Recruiting Christmas Coordinated

James S Davis Jr Education Details

Frequently Asked Questions about James S Davis Jr

What is James S Davis Jr's role at the current company?

James S Davis Jr's current role is Customer Support/Administrative.

What is James S Davis Jr's email address?

James S Davis Jr's email address is jd****@****ail.com

What schools did James S Davis Jr attend?

James S Davis Jr attended J. Eugene Mc Ateer High School, Southeast Community College.

What skills is James S Davis Jr known for?

James S Davis Jr has skills like Returns, Grievances, Team Building, Merchandise, Sound, Credit Cards, Drops, Vendors, Sales, Community, Kitchen, Data Entry.

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