James S. Email & Phone Number

Seattle, Wa, Us

Seattle, Washington, United States

I lead and scale design teams, guiding strategy through growth and change, while fostering collaborative, transparent design environments.Clients include: Autoliv, Ape Group, Air Canada, Avanade, Chimney, Cricket, Deloitte, Hyundai, International Rescue, McDonalds, Nissan, Prenuvo, Solve, Talent Venture Group, Renualt

I led the strategy, operations, and expansion of the Advisory Design Strategy function, driving over $200M in downstream revenue.

Led Design Research and Design Strategy functions, standardizing workflows and quality during the integration of acquisitions.Clients include: Anglian Water, Avis, Bank of Ireland, Barclays, BBC, Boots Pharmacy, British Gas, Centrica, Deutsche Telekom, FedEx, Nike, Northumbrian Water, OneWeb, O2, Royal Bank of Scotland, The Football Association, Volvo.

London, United Kingdom

Led Human-Centered Design, Service and Product Design efforts, helping secure Agency of the Year awards from IAB and Campaign Magazine. Clients include: ASDA Walmart, BMW Motorrad, Compare the Market, Kia, O2 Telefonica, Royal London, WorldPay.

London, United Kingdom

Led innovation projects in retail, media, and travel, including the world’s largest interactive wall and mixed reality prototypes for healthcare. Clients included: Ikea, Mashreq Bank, MetLife, O2, Royal Bank of Canada, Sport Chek, Telegraph Media.

Led a high-growth experience offering focused on Human-Centered Design, supporting preparations for acquisition by WPP. Clients included Canon, Daily Mail Group, Europcar, Fitness First, NetJets, The Royal Horticultural Society, TUI travel, Small Luxury Hotels of the World.

I founded, scaled, and sold a boutique agency that blended marketing, design, gaming, and tech, delivering pioneering UX solutions and securing a diverse client base, which led to a successful acquisition.