I build teams, brands, products, and businesses to deliver measurable value by bridging strategy and execution. I cultivate impact by setting the design strategy and crafting design languages, design systems, and streamlining operations. I bring honed skills in leading teams to deliver exceptional experiences. Highly skilled in navigating organizational structures, I drive growth and foster cultures of inclusivity and creativity. Classically trained and digitally re-mastered, I have a proven track record of delivering large-scale projects on time and within budget. As an individual contributor, my experince spans from brand and content to product, service and business design.
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Creative DirectorHighspotSeattle, Wa, Us -
Independent Design Strategy ConsultantSelf Employed 2020 - PresentSeattle, Washington, United StatesI lead and scale design teams, guiding strategy through growth and change, while fostering collaborative, transparent design environments.Clients include: Autoliv, Ape Group, Air Canada, Avanade, Chimney, Cricket, Deloitte, Hyundai, International Rescue, McDonalds, Nissan, Prenuvo, Solve, Talent Venture Group, Renualt -
Sr. Dir., Design Strategy + Cx Capability LeadCognizant 2017 - 2019I led the strategy, operations, and expansion of the Advisory Design Strategy function, driving over $200M in downstream revenue. -
Sr. Dir., Design Strategy + Managing DirectorCognizant Feb 2016 - Dec 2017Led Design Research and Design Strategy functions, standardizing workflows and quality during the integration of acquisitions.Clients include: Anglian Water, Avis, Bank of Ireland, Barclays, BBC, Boots Pharmacy, British Gas, Centrica, Deutsche Telekom, FedEx, Nike, Northumbrian Water, OneWeb, O2, Royal Bank of Scotland, The Football Association, Volvo. -
Sr. Dir., Experience Design + Creative DirectorVccp 2013 - 2016London, United KingdomLed Human-Centered Design, Service and Product Design efforts, helping secure Agency of the Year awards from IAB and Campaign Magazine. Clients include: ASDA Walmart, BMW Motorrad, Compare the Market, Kia, O2 Telefonica, Royal London, WorldPay. -
Dir., Design Avp Emea (Contract)Infusion 2011 - 2012London, United KingdomLed innovation projects in retail, media, and travel, including the world’s largest interactive wall and mixed reality prototypes for healthcare. Clients included: Ikea, Mashreq Bank, MetLife, O2, Royal Bank of Canada, Sport Chek, Telegraph Media. -
Sr. Dir., Experience DesignFortune Cookie 2009 - 2011Led a high-growth experience offering focused on Human-Centered Design, supporting preparations for acquisition by WPP. Clients included Canon, Daily Mail Group, Europcar, Fitness First, NetJets, The Royal Horticultural Society, TUI travel, Small Luxury Hotels of the World. -
Founder & Design DirectorBrightenup 2006 - 2009I founded, scaled, and sold a boutique agency that blended marketing, design, gaming, and tech, delivering pioneering UX solutions and securing a diverse client base, which led to a successful acquisition.
Frequently Asked Questions about James S.
What company does James S. work for?
James S. works for Highspot
What is James S.'s role at the current company?
James S.'s current role is Creative Director.
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