James Samilson Email & Phone Number

Columbus, Ohio, United States

As the Lead Sales Engineer I am responsible for the adoption of our platform within our international customer base. Working with a team of Territory Sales Engineers and Implementation Specialists we manage customer relationships to ensure proper use of our tools. This starts with the initial discovery to understand our customers' and future customers' needs. From the discovery, our team creates a written project scope for the design, moves the campaign through to contract signing, and then manages the implementation post sales. We provide continued support to ensure proper usage, engagement and look to adapt to any future technology needs.

Northeastern United States

As the East Territory Manager for Status Solutions I am responsible for managing existing customer relationships, channel partner relationships, and new customer acquisition for 14 states. I am a trusted advisor to my customers, helping them navigate the many technologies available to them to determine how we can create a tailored solution for their specific needs.I have a proven track record for setting and meeting company goals in both customer acquisition and customer satisfaction across multiple verticals including Senior Living, Education, Government, Manufacturing, and Health Care.

Philadelphia

Responsible for engineering and sales support of channel partners for the Northeastern United States. As primary technical resource for the territory, I train partners in the pre sales engineering process through to final implementation of the solution.Lead on-site customer assessments to ensure continued stability of the deployment and listen to customer's changing needs and make appropriate changes to the solutions to meet those needs.Work with existing and future customers to understand needs and create customized solutions tailored to resolving the specific issues they face.Research other technologies to determine viability of integration based on customer desires.

North America's leading supplier of Special Bar Quality (SBQ) steel bars with $1B in sales and 2000+ associates. U.S. subsidiary of Grupo Simec, Guadalajara, Mexico, owned by Industrias; Member of project engineering team managing installation of state-of-the-art electric arc furnace (EAF); $100M project budget, adding 1M tons steelmaking capacity and doubling US steelmaking operations by 4thQ2013. Reported directly to Director, Engineering and accountable to Director, Lorain Ohio Plant Operations.Directed the Lorain Plant electric arc furnace vendor selection project; accountable for $500,000 budget.Authorized as point of contact for global vendors; direct communication interviewing and determining vendors for project from China, Canada, Italy, United States, and Mexico.Presented daily project update at engineering team morning meeting; delivered data/facts/analysis/overruns/issues and recommendations for resolution.Determined electric arc furnace molds to be purchased; identification, pricing research, and selection of electric arc furnace molds.Designed and implemented process identifying plant-wide equipment and organization of records for Electric Arc Furnace project.Drafted mechanical design creating new Cobble Catcher and reorganization of bloom storage.

Bachelor Of Applied Science (B.A.Sc.), Applied Physics

Associate Of Science (A.S.), Physics

Associate Of Arts (A.A.), Social Sciences

Bachelor Of Science, Applied Physics