James Samuel Email and Phone Number
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I am an Information Technology leader with strategic and operational experience. I have a passion to provide, manage, and develop applications that can help an organization to operate better while at the same time improve the bottom line for the organization. I understand the complexities of IT development while also understanding an organization's business requirements. I bring value by communicating to developers and bridging the gap between the technical and the business requirements.I am drawn to technology and want to incorporate technology to improve operations and the user experience of products. Having attended MIT, I have a deep appreciation for technology. I incorporate this appreciation into my daily activities by helping my organization to move into new dimensions of technology. Technology will allow organizations to move faster, be simpler, and increase customer satisfaction. I am externally aware of market standards and trends to incorporate into problem solving and design of solutions.My goal is to use my technical and business leadership skills to lead application development teams to go to the next level. I have comprehensive experience consulting with clients, coordinating projects teams, monitoring team progress, making sure projects are implemented in due time, and solving technical issues.
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Vp Of Software EngineeringHealthplanone Apr 2024 - PresentTrumbull, Ct, Us -
Director Application DevelopmentHealthplanone Feb 2019 - PresentTrumbull, Ct, UsReporting to the CTO. Lead and manage multiple application teams (30+ staff) to develop and maintain systems for multiple clients.• Partner with Marketing to revamp customer facing websites to improve conversion. Led the efforts to rebuild a website using ReactJS to improve site speed and reliability.• Led content management solution migration using Prismic.io to allow for quick publishing of content.• Helped with the acquisition of a SaaS CRM application to take advantage of cost savings and reduced development time. Helped to setup the hardware infrastructure, process, and development team for the CRM.• Onboarded additional insurance carriers for call center support and built multiple integrations.• Helped introduce Agile methodology with Scrum/Kanban framework. Created development tribes leading to efficiencies in development while working with sales/account management teams. This led to faster turnaround on tasks and more visibility for management on task deliverables and status.• Architected and led a major project to migrate all applications and services from dedicated hosting to Azure cloud hosting. Moved many legacy (10+ years) applications with very minimal downtime. Created additional non-production environments to do better development and testing. This led to operational and cost efficiencies. Achieved infrastructure savings of nearly $1mil on an annual basis.• Introduced mabl test automation software to help QA staff to create, manage, and run automation testing. Helped to uncover bugs and helped with regression testing as development ramped up. Added additional QA Automation engineers. -
Technical Project ManagerHealthplanone Apr 2018 - Feb 2019Trumbull, Ct, Us• Onboarded and partnered with major insurance carriers. Setup the technical standards and protocols for the partnership to provide reliable service with accurate reporting. Led to increased revenue for the company.• Worked with a team of engineers to build integrations and a variety of single page applications for brokers to collect customer relevant data.• Helped to establish a pharmacy retailer customer retention program by building co-branding websites and integrations to retailers' customer data. Worked with a variety of API's to collect prescription information and to validate customer data using Melissa Data.• Promoted collaboration among the engineering team members by introducing new processes and new tools that helped to break down siloes.• Coached and onboarded additional engineers to build a well-functioning team. -
Senior Program Manager - Workforce Management SolutionsGe Digital Mar 2014 - Apr 2018San Ramon, California, UsLead a team of six to develop and maintain integrations for multiple business applications interfacing with the Workforce Management solutions.• Lead the development of integrations which merge workforce data with business ERP’s to help businesses to properly liquidate costs to external customers, to provide reporting metrics to manage programs, and to accurately pay employees by integrating with the payroll provider.• Design and build technical solutions to improve the User Experience (UX) of vendor products while working with multiple stakeholders with varying requirements• Provide solutions to reduce costs and improve employee efficiency. Use workforce data to show trends and analytics using a data warehouse platform.• Establish a vendor product (Kronos Workforce Ready) as the standard vouchering tool for the company leading to productivity improvements. Partner with the vendor to continuously evolve and improve the tool’s IT capabilities and User Experience for GE.• Lead and coach a team of excellent technical experts and manage the backlog and financial budget ($300k) for the team. -
Project Manager - Corporate SystemsGe May 2012 - Mar 2014Boston, Ma, UsManaged projects for various systems used by GE Businesses and Corporate.• Delivered a redesigned portal for Corporate Insurance, leading a team of 3 strong software engineers, that increased productivity (approximately $70K/year). Improved the overall user experience leading to a 10% decrease in support related cases.• Partnered with functional team to change the portal into a knowledge center for all commercial insurance topics within the company.• Incorporated and championed designs anticipating future technologies and policy changes. Influenced teams in a matrix organization to meet business requirements.• Designed and established a process for the team (60 employees) to manage tickets for support and enhancements from end users using ServiceNow.• Implemented a Salesforce.com instance to manage financial opportunities for large multi-year commercial sales for all the GE businesses.• Implemented a vendor SaaS solution (WebTMA) for Corporate Facilities to manage end user requests and preventative maintenance tasks. -
Software Engineer & Project Team LeaderSikorsky Sep 2007 - May 2012Stratford, Connecticut, UsManaged and developed applications with input from end users to make business operations more efficient.• Developed and managed applications with input from end users to make business operations more efficient.• Developed and maintained the QA Tracking System to manage the status and flow of parts (receiving to inspection to shipping). Incorporated ACE and Six Sigma metrics into reports created using SSRS. Used the tool to manage part rejections and communicate the information to part suppliers.• Developed strategies for mobile presence and developed mobile web applications.• Introduced Microsoft Sharepoint Services as a company-wide tool for collaboration.• Wrote procedures for IT team for AS9100 and ACE Gold certification. -
Software EngineerSurvey Sampling International Oct 2004 - Aug 2007Shelton, Ct, UsDeveloped applications to help organization manage products and increase sales revenue.• Led application specific meetings to gather requirements. Designed, developed, tested, and released applications to have additional streams of sales revenue.• Introduced and led the full implementation of XSLT/XML to automatically generate monthly reports of data queried from the database. • Implemented a standard microservice to transfer files using Apache FTP.• Implemented an innovative process of deploying applications to multiple users.• Started incorporating AJAX technology into web applications making pages more dynamic and user friendly.• Introduced and led the creative process of using Ruby on Rails as a simple framework for web application development.
James Samuel Skills
James Samuel Education Details
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Massachusetts Institute Of TechnologyElectrical Eng. And Computer Science -
Fairfield UniversityElectrical And Computer Engineering -
Nyu Stern School Of BusinessManagement Of Technology And Operations
Frequently Asked Questions about James Samuel
What company does James Samuel work for?
James Samuel works for Healthplanone
What is James Samuel's role at the current company?
James Samuel's current role is Technology Team Leader | Senior Program Manager | Software Engineer.
What is James Samuel's email address?
James Samuel's email address is ja****@****aol.com
What is James Samuel's direct phone number?
James Samuel's direct phone number is +120361*****
What schools did James Samuel attend?
James Samuel attended Massachusetts Institute Of Technology, Fairfield University, Nyu Stern School Of Business.
What skills is James Samuel known for?
James Samuel has skills like Sql, Agile Methodologies, Javascript, Visual Basic, Xml, Web Services, Project Management, Windows, Sharepoint, Vendor Management, Software Engineering, Process Improvement.
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