James Schorr Email & Phone Number

Sought to support underwriting initiatives in the fastest growing department in the organization. Responsibilities include quickly adapting to a centralized restructure and rapidly changing market conditions while maintaining data accuracy and efficiency. - Achieved 100% accuracy with 0 errors or defects on all loans underwritten

Greater Pittsburgh Area

Managed, restructured, and adapted processes in a key business unit by introducing standardization and increased levels of automation to decrease human touchpoints and error rates. Developed structure for in house solutions to reduce system load, cost, and IT involvement, as well as create a more scalable environment for future transfers.- Successfully completed 70+ transfers including over 100,000 loans with total balances exceeding $20 billion between industry partners achieving final… Show more Managed, restructured, and adapted processes in a key business unit by introducing standardization and increased levels of automation to decrease human touchpoints and error rates. Developed structure for in house solutions to reduce system load, cost, and IT involvement, as well as create a more scalable environment for future transfers.- Successfully completed 70+ transfers including over 100,000 loans with total balances exceeding $20 billion between industry partners achieving final error rates under .65% over 210 data points per loan. - Restructured processes and procedures to reduce transfer completion turn times to 1 business day from an industry average of 5 business days. - Prioritized continuous improvement resulting in improved KPIs for other departmental areas including reduction of post transfer call volume by over 30%, an estimated savings of $48,600.- Maintained scheduling and Product Roadmaps for up to 15 concurrent projects while adhering to strict government agency deadlines.Collaborated with executive management and department leads within a matrix organizational structure to ensure appropriate staffing for project milestones. - Created training materials to quickly introduce project goals and completion criteria to new or temporary team members. Show less

Greater Pittsburgh Area

Aligned a newly restructured business venture with company objectives through promoting risk reduction through improved data quality, automation, and increased client self sufficiency. Overhauled existing client portal features to reduce complexity and streamline KPI access.- Acted as primary point of contact and maintained SME-level relationship for 50+ client partners with a combined $28 billion mortgage portfolio.- Reduced client inquiries by over 75% in a 2 year period through… Show more Aligned a newly restructured business venture with company objectives through promoting risk reduction through improved data quality, automation, and increased client self sufficiency. Overhauled existing client portal features to reduce complexity and streamline KPI access.- Acted as primary point of contact and maintained SME-level relationship for 50+ client partners with a combined $28 billion mortgage portfolio.- Reduced client inquiries by over 75% in a 2 year period through development of technical guides, hands-on training programs, and prioritization of error cleanup to mitigate risk impact for all involved parties. Standardization allowed consolidation of Relationship Manager position from 8 employees to 1 reducing departmental overhead in excess of $400,000.- Enhanced monthly reporting and data tracking to assist in accurate error tracking and cost of poor data. Integrated newly updated fee schedules to future client contracts to encourage commitment to higher data quality and performance- Coordinated cross-functional initiatives for data cleanup and issue resolution Show less

- Share relevant college information and positive student insight to effectively market Saint Vincent College to prospective students and their families on campus tours including both personal and group tours

- Participated in staff meetings, group therapy, and individual client sessions with counselors- Enhanced interpersonal skills interacting with rehabilitation and mental health patients- Trained to perform basic administrative and office duties

Saint Vincent College

- Provided personalized guest relations to visitors at the Pittsburgh Steelers Experience at Saint Vincent- Assisted in game day promotions and guest relations at Heinz Field on Art Rooney Ave and Legends Club

- Developed marketing plan incorporating social media such as Facebook, Twitter, and LinkedIn to attract a younger demographic for the annual Walk and Ride (W.A.R) Against Hunger- Reviewed and edited Web site and offered suggestions on the incorporation of a YouTube channel

Master Of Business Administration (M.B.A.), Project Management; Global Supply Chain Management, 3.9/4

Bachelor Of Science (B.S.), Marketing/Psychology, 3.8

Activities and Societies: Delta Mu Delta (Business honor society) Member Alpha Phi Omega Member (service fraternity) Psi Chi member.