Lead Security Officer
Current***Lead Officer State Farm Account November 2014 - Present***• Reconcile security reports against shift responsibilities and patrols; review incident reports prior to submitting to manager and coordinate preliminary investigations.• Assist in interviewing, coaching, development and support of officers at site.• Assure that officers receive appropriate training, developing them in both technical andprofessional skills; also may include assisting manager in performance management.(Coaching, counseling, disciplining, performance evaluations, recognition, etc.)• Assemble monthly access and access expiration reports regarding employees.• Utilize email system (Microsoft Outlook) heavily in regards to normal functions andrequest of building employees.• Work with my team members to complete assignments and meet goals in a timelymanner.• Monitor access control system in regards to employee badging.***Officer State Farm Account October 2012 - November 2014***• Receive and record access request and reports from employees regarding vendors.• Greets and checks in any visitors of employees and vendors/contractors of the companyby following guidelines and rules set forth by client.• Answers questions and assists guests and employees.!• Utilize email system (Microsoft Outlook) heavily in regards to normal functions and request of building employees• Answer all phone calls received at the front desk• Handed out keys to members of facilities and facilities management• Monitor all truck and delivery traffic through the trucking area and notified dockemployees, as well as the camera system and access points into the building.
