Solving the world’s most complex IoT device management problem for MB.OS.

Managed multiple teams comprised of engineering managers and 20+ engineers in the Over-the-Air (OTA) software update space. Built a culture of collaboration, inclusion, continuous improvement and high standards of excellence. Fostered career growth and promoted leaders from within. Drove engineering best practices and operational excellence. Inspired performance through setting ambitious goals with clear customer and business value, and keeping a strong connection between the day-to-day work and these goals.

Partnered with spouse to enable new growth in Parfait Ice Cream, a business she founded in 2009. Competed in track cycling, winning age-group US national championship in July 2018.

Established charter, roadmap, technical vision and tenets for multiple teams within the Amazon eCommerce Platform organization. Owned over 20 discrete software systems, including two Tier-1 systems – critical dependencies for Amazon customer orders. Managed software delivery using Kanban and Scrum. Defined, tracked, and acted upon team health and performance performance metrics. Recognized and built talent through collaborative goal setting and performance management.

Delivered technology solutions and managed projects end-to-end through the software development lifecycle on Amazon’s Promotions Platform team. Mentored new engineers and interns. Collaborated with Amazon retail business teams to provide solutions for customized promotional campaigns. Drove operational excellence for Tier-1 systems.

Worked exclusively with Amazon as a client to lead UI implementation of major enhancements to the Promotions Manager, a Web application part of Amazon’s Seller Central platform. Closed feature gaps with competing platforms, helping Amazon achieve its goal of attracting 1000 merchants to its seller platform. Served as internationalization subject matter expert.

Provided full software development lifecycle solutions for the LiveSecurity System, WatchGuard's software update, support, and security information service. Developed web service APIs exposed to WatchGuard firewall products to manage software licenses and add-on service activation.