Maintained upper Quartile Financial Performance through one of the toughest down turns in historyDeveloped and Implemented a Formal Budgeting ProcessDeveloped and Implemented an Employee HandbookStandardized Policies and ProceduresMaintained a Top 10 Customer as it consolidated its vendor baseParticipated in the Purchase and Integration of 2 New BusinessesCoordinated the opening of a Greenfield locationGrew net profitability of direct Store responsibility by over 10%Improved Gross Profit Margin by over 200 Basis PointsRecruited and Hired Key Sales and Sales Management Personnel

Product Strategy Electrical MROLaunched start up division to expand opportunity for the company.Responsibilities included strategic planning, category profitability, leading 4 category managers, managing vendor relationships, contract negotiations, category management and P & L oversight.• Developed the market strategy for $175 million segment• Restored the relationship of the largest Hagemeyer North American supplier• Grew segment by 4% in 2007

Exceeded Sales goals in 2005 and 2006 by growing year over year sales by more than 15% each year on a $50 million account base.Responsible for key and target accounts on a national level. Duties included growing sales, managing customer profitability, identifying and gaining new business, understanding the customer’s pain points and needs, translating those needs into areas of opportunity for additional business, creating a national strategy for customers, maintaining corporate relationship, working with and communicating to account representatives to insure a consistent sales and service strategy for the customer, and working with the local management team to maximize sales with specific customers.• Retained one of Hagemeyer’s largest customers• Restored the relationship, sales and service in 9 months with a highly strategic customer• Developed and captured + $10 million per year target customer in 2006• Generated over 10% cost savings for customers in 2006

In 2004, Hagemeyer North America achieved a $40 million turnaround in operating profit and exceeded Service Metric goals by 2%.Responsibilities included the day-to-day operations and Customer Service for Hagemeyer North America, managing 13 direct reports (director level), staff of approximately 700 people, and an $80 million budget.• Reduced expenses by more than 10%• Participated on management team that reorganized the company’s logistic strategy in 2003. Delivered a 20% return on investment within 18 months, improved inventory availability metrics by 5% and reduced inventory investment by 15%.

Company achieved highest performance ever recorded in operational/customer service metrics in 2001.Responsibilities included managing the operational and customer service functions of the company, managing a staff of approximately 400 people, creating and executing service strategy for Operations, developing the operation managers within the organization, ISO/Quality process compliance, reviewing operational issues through key performance indicators and non-conformance tracking to create root cause problem solutions.• Created standardized training for all Operations Managers on service, key management skills, and tool utilization• Led the system and business process conversion team for the acquisition and integration of two companies

Exceeded all financial goals for 1999 and 2000. Region was 2nd and 1st in financial performance respectively for 1999 and 2000.Responsibilities included managing the operational and customer service functions of a territory, managing a staff of approximately 105 people, developing operation managers within the territory and insuring that the operation processes met company guidelines.• Proposed, led and implemented 3 corporate projects: Customer Report Card, Restructuring of Storeroom Management, and Restructuring of Operations and Customer Service. The Customer Report Card database was used to demonstrate to customers our performance on Key Performance Indicators of service. This became a standard used in all National Account presentations.

20% growth in two years and achieved best in class awards for service metrics in 1997 and 1998

Created a new sales territory and exceeded sales goals by 200%

Expanded sales of products into two additional regions and exceeded sales goals by a minimum of 5% each year

Exceeded company sales objectives by 7%

Infantry School Honor Graduate - Fort Benning, GAPLDC (Primary Leadership Development Course) Honor Graduate - Columbia, SC

Developed a new sales territory and produced a net operating profit in six months