Full service family fun restaurant, located on Waikoloa Village Golf Course Tee #1.Serving fresh favorites - Mahi, Ono, Crab, Rib-Eyes, Pizzas, Pasta, and More.

 North America operations support manager for a team of 12 IBX support engineers and 2 supervisors that were the first level escalation support for over 75 IBX collocation facilities throughout North America. Duties included cross functional team collaboration with sales, order management, operations on planning and strategizing processes for internal business purposes. Our team gave guidance to all IBX’s on adhering to specific SOP’s and processes. Managed team budgets and projections, new projects, vendor management, and researching new technologies for enhancing productivity at the IBX’s. ~Administered teams according with company guidelines in areas such as personal growth, personal time off, work performance, etc. ~Identified, analyzed, and monitored issues that affect profitability, growth, and productivity using metrics and analytic measurements ~Trained direct reports on all facets of the job, tracks training advancement and reports progress and challenges to senior management; ensures team members understand where they are in their development as a Ops Support engineer. ~Ensured all team members have a clear understanding of priorities and deliverables; Shares business unit goals, objectives as they relate to the teams’ work

IT Cluster Manager for a 62 acre, 1240 room Global Hilton Hotel in beautiful Waikoloa Hawaii.Day to day support, design, implementation, trouble shooting of various Hospitality applications, systems, networks, voice, servers, and desktops.

Director for the Internal Telecommunications and Network services, was responsible for all voice and LAN related technologies for internal enterprise customer baseResponsible for implementing several cost saving IT Road Map initiatives

IT Telecommunication Support Manager was responsible for support of voice network infrastructure design, develop standards and strategies, build-out, global dial plan design and provide day to day 24X7 support

Budgeting, forecasting, project management, vendor management and contract negotiations along with 24X7 support of company platforms which included Nortel, Avaya and Siemens PBXs with Octel and Meridian Mail voicemail systems.

Ran the global telecommunications services department of the largest web hosting and web managed services company in the world. Grew the company from 450 employees and eight locations to 4500 employees and fifty-five locations within the US, UK, Germany, France, Tokyo, Australia and Amsterdam. Hyper-growth was due to rapid deployment of Internet Data Centers and eight merger/acquisitions.

Responsible for implementing, designing, and project managing of company products and applications, which consisted of PBX, voicemail, server-based ACD & CTI middleware, and carrier interface circuitry.