James Small Email & Phone Number

Columbia, South Carolina Area

Supervise, plan, direct, and coordinate the overall activities of the DORWAY (SCDOR's tax processing system) Forms Support section to include handling external taxpayer forms and letters in a timely manner and providing information on current laws, procedures or processes with a focus on the security of taxpayer data.

Columbia, South Carolina Area

Design, create, write, and proofread tax forms to reflect new and/or updated tax laws. Consult with programmers to test and implement forms for integrated tax systems. Coordinate review and implementation of new and updated forms. IT triage and correct errors that occur during processing and printing

Directed strategic marketing. Organized presence at sponsored events. Designed promotional items and materials. Wrote marketing materials and advertisements. Hired, trained and managed 14 drivers. Maintained subscription mailing and networking database.

Columbia, South Carolina Area

Sold whole life, term life, critical care, and accidental death policies. Scheduled appointments and conducted sales presentations. Generated sales leads and maintained continuity prospects. Recruited and trained new sales representatives

Columbia, SC

Used advertising and marketing strategies to promote sales and store events statewide. Purchased stock from more than 25 vendors for seven retail store locations, grossing in excess of $10,000,000 annually. Negotiated favorable prices and terms from each vendor. Ordered the latest products for each store and removed slow selling items for return. Analyzed.