James Smartt Email & Phone Number

United States

EDI Programmer

Mckesson Contract

Instrumental in reducing the Support Ticket Backlog queue. Developed a VBA application which simplified ticket generation and tracking, reducing case closure time by over 200%. Implemented and supported 997, 850, 855, 856, 836 and 810 EDI connections using VANs, GHX, Trusted Link, Sterling Integrator and Oracle/JDE E1. Administered and maintained API and other Integrations in various McKesson systems.

Provided compassionate and personalized care to individuals with mobility limitations, ensuring their safety and comfort at all times.Assisted clients with activities of daily living, including bathing, dressing, and grooming, fostering their independence and promoting their physical and emotional well-being.Collaborated with healthcare professionals to develop and implement customized care plans, improving the overall quality of life for patients with chronic illnesses and disabilities.Managed medication schedules and administered prescribed medications accurately, maintaining detailed records and effectively communicating any changes or concerns to the appropriate healthcare providers.

Spokane, Washington Area

Set-up programmable Metal Saw to follow cut plan and free cuts.Lead Saw Operator trainer.Inspect finished parts to assure compliance to Customer, Company and Industry standards.

As EDI Manager and Lead Analyst for the Partner Integration Division and Emerging Business Operations, designed and managed Data Integration/Interchange between Plansource and various organizations including Insurance Companies, Payroll Vendors and other Business Partners. Worked with various Business Organizations to transfer data into and out of their systems using various SQL, ETL, EDI and API technologies. Data formats included ANSI standard X12N 834, XML, CSV, JSON, various Flat, Fixed Length, proprietary electronic files/formats.Scheduled workflows and managed customer expectations, both internal and external.Worked directly with internal and external organizations to design and implement new technologies and innovative solutions to existing problems.Programmed standard and custom jobs to process file loads, validate data, and other business needs.Converted, updated, and maintained client technical and data requirements according to specifications.Created and distributed training documentation.Coordinated critical job monitoring, file loads, support issues, and projects.Managed the client relationship with and expectations of the organization’s largest client (140k+ employees).Elicited and documented customer requirements for requested enhancements to system functionality.Documented and translated business requirements into functional and technical requirements.Developed, implemented, and maintained standard templates and custom configurations of client and carrier data files. Identified and removed roadblocks during product development, refinement, and utilization.Managed client expectations through issue identification, tracking, and resolution / work aroundsAssisted in developing, validating, and executing on the organization’s integration strategy and partnerships.Managed and mentored a team of junior Product Analysts.Had direct and indirect involvement and participation with Agile and Scrum teams within the organization.

As Production Planner/Scheduler for Pyrotek Inc Scheduled Production for 3 shifts with ever increasing product demands. Managed existing customer inventories while reducing or lead times from 5 to less than 3 weeks. Performed Various Other Duties including; off shift Supervision, Customer Service and Purchasing.Developed and Implemented on-demand product labeling system utilizing VBA, HTML and MS Office.Developed Shift Reporting system utilizing VBA/MS Excel and Lotus Notes.Developed and Updated on-line Standard Work and Standard Operating Procedures.Created and Maintained Engineering Masters in the Visual Manufacturing Software System.Machine set-up and Operation, Including CNC Drilling Machines, Furnaces, and Paint Equipment. Organized, Conducted and Participated in 5s and Kaizen Events also Lean, and ISO audits.Worked directly with the Production Manager to improve flow and productivity utilizing Lean Manufacturing Principles, resulting in several new production/sales records with reduced headcount and reduced overtime.

As Associate Programming Manager with Dawn International, Inc. (Originators of the Integrated Process Management quality and production system (IPM)), Developed, Maintained, Implemented and Supported the IPM 2000 and IPM 2002 software packages utilizing Visual Basic and MS SQL Server database. Trained managers and operators in the IPM philosophy. Designed SQL databases and management routines with a Visual Basic frontend for viewing and entering data. Integrated our system into clients systems including SAP, Oracle, J.D. Edwards and mainframe/legacy systems.Designed and Implemented software and database version control and defect/bug tracking systems.Employed a variety of technologies including .NET Visual Basic, HTML, XML, XSLT, PHP, Various SQL dialects, CSS, ASP, ODBC, OleDB, ADO, InstallShield/Wise and more to build and customize the software system for clients.Developed and Maintained Help package for the software and database.Implemented statistical analysis systems to better interpret the data from the database.Utilized various reporting software including Cognos, Crystal Reports, MSSQL Reporting and proprietary systems to generate quality/production reports.Implemented defect/quality tracking systems.

Lead Operator and Daily Rate Supervisor on the Furnace Process Lines at Kaiser Aluminum. Updated policies and procedures for the ISO, QS, Boeing and AS quality systems. Instrumental in the development and implementation of the Integrated Process Management system. Instrumental in bringing mission critical equipment back online after the work outage. Conducted safety meetings and 5-Minute Safety Talks. Conducted SMED and 5s Events.Organized work line-ups and worked with other supervisors to schedule crews and shift rotations.Developed training, operational, quality and safety procedures to aid in the training of new operators. During my assignment the Furnace Process Lines broke every production record on the books.Developed VB/Access Production Management/Tracking system. System replaced several hand generated reports and eased the amount of time required to enter and compile information.Developed training guidelines and operational procedures to aid in the training of new operators. Organized work line-ups and worked with other supervisors to schedule crews and shift rotations.Assigned to quality improvement team with the goal of resolving scratches on the Furnace Process Line. Investigated the specific issues and causes, wrote specific work instructions, corrective action procedures and tracked improvements over a period of time. Ultimately there was a marked improvement to the quality of the material coming off the line with no decrease in the production rate.

Acted to improve quality and performance as Induction Leadman and Shift Foreman at Paulo Products, a heat treating and metal finishing company. Implemented procedures to reduce error, increase production and train personnel.Reprogrammed computer controlled equipment to ensure consistent results and reduce setup and training time.Maintained files and reports on work in process and inspection results. Developed policies and procedures designed to demonstrate compliance with ISO/QS 9000 Quality Standards.Scheduled work load and equipment operations.Decreased reject/rework rate from a high of 10% to less than .5% and scrap/loss to lowest company wide.Researched and implemented new procedures and processes focused on increasing efficiency, overall results included production improvements in department by 100% with some lines increasing production as much as 500%.