Avoca Beach Hotel is a family-owned hospitality destination consisting of 78 rooms, an on-site Pub including Modern Australian Bistro, Sports Bar, Independent Bottlemart bottle shop and Gaming facilities, along with a modern Café, Events Centre and resort amenities set amongst native landscaped 15-acre property on the NSW Central Coast.• Leadership of a team of 50 across the organization including dept. managers, line supervisors, and front of house• Collaborating with family ownership to ensure alignment on business objectives, and achievement of goals• Management of entire resort business including Rooms division, F & B, Events, Gaming, Marketing & Entertainment, Maintenance and Grounds, HR and compliance• Hands on across all areas of operations ensuring our customer experience is memorable and our standards are high, leading through action and example• Development of strategic business plan - 5 year significant improvement project with Stage 1 currently under way• Development and phase 1 implementation of Vision, Mission, Values• Development of Marketing plan and key framework including identification of Target Market, Business Identity, Authentic Brand stories to connect with our guests and Positioning Statement• Successful establishment of modern a la carte Café• Financial management of all areas of the business, including budgeting, reporting, rostering, stock management, procurement, process improvement, recruitment and retention, maintenance, and capitalprojects

Lightfoot & Wolfville Vineyards is a family owned farm, winery and hospitality destination situated in the Annapolis Valley region of Nova Scotia with Tasting Room & Retail store, Restaurant and Event Centre.• Lead the opening project of the hospitality centre including product & equipment sourcing, selection & purchasing, process & systems design, organizational structure, recruiting & training, marketing, budgeting, and strategic planning across all business units• Leadership of a team up to 80 including 10 managers, coordinators & supervisors• General Management of Retail store & Tasting Room including operational processes & systems, service & quality standards, recruitment & training• Development, Sales & operational Execution of customized Tours & Experiences program hosting some 15,000 guests annually• General Management of Restaurant dining program, including Spring/ Summer 200 seat Patio, along with early Spring & Fall 50 seat elevated casual dining room, including systems development, menu design, costing, recruitment & training, • General Management of versatile, multi-space Event Business, hosting Weddings, Corporate events & Private occasions ranging from 10 to 500 guests, including strategic planning, development of sales plan, systems & process development, menu & package design and costing & operational execution• Contribute to the winemaking program including direction of wine styles, allocations, price points & sales strategies across all channels• Contribute to the development, launch & operational management of the Lightfoot & Wolfville wine club, reaching nearly 200 members in the first 12 months• General Management of facility, ensuring the highest standard of safety & venue presentation at all times, overseeing all logistical requirements for a versatile farm winery & hospitality property• Development of Organisational Occupational Health and Safety Program• Development of Organisational Vision, Mission and Values

• Leadership of 120 Food & Beverage team members including 15 managers, coordinators and supervisors• Management of 2 Restaurants, 2 Cafe’s, Bakery, 6 Bars/ Lounges, Large multipurpose Events and Conference Centre, Liquor Store, and Multi Category Stock Warehouse • Develop and Foster organisational culture• Become known in the region for our genuine, passionate, fun, caring and knowledgeable customer service • Development of individual strategies to grow each business unit accordingly within the greater business approach including promotional activity, service strategies, and external marketing plans• Responsibility for over $10 million in annual F & B revenues • Management of $3 million in F & B payroll • Menu Creation and costing across varying venue styles including casual dining, Burger and Pizza, Tapas, Fine dining, Cafe all day dining, grab and go and convenience, and Banquet and Events offerings• Development, Implementation and management of site coffee strategy including espresso and brew offerings across 7 outlets • Sourcing, selection, pricing, waste and inventory management of alcoholic and non alcoholic beverages to suit each of the 6 Bars and 11 serving outlets on site • Develop, maintain and improve stock management processes • Management of Stock management and point of sale systems • Preparation and Management of business unit budgets• Create, Analyse, Action and report on monthly financial objectives and outcomes• Training and Development for direct business units• Recruitment across all levels of employees• Performance Management of all levels of employees • Manage Social media presence including Facebook, Instagram, and Trip Advisor• Supplier Relationship Management and Negotiation• Manage and maintain safe work practices beyond all government standards

• Procurement Strategy Development and Execution • Supplier Relationship Management• Contract Negotiation • Transactional Purchasing of capitalised Items• Education/ Guidance/ Engagement of over 500 employees into the Procurement Procedures• Supply Chain & Inventory Management• Negotiation with, and sourcing of new and existing suppliers, and products• Maintenance of all Group venue stock control including Point of Sale and Inventory systems• Leadership of Mingara Recreation Club stores team, 10 team members• Development and maintenance of supplier relationships• Cost Minimisation • Development and refinement of all purchasing procedures • Monitoring and auditing the Purchasing function to ensure integrity and efficiency

• Management of 8 bars on site as well as Bottle Shop• Management of Purchasing/ Stores/ Cellar Operations• Management and maintenance of Stock Control Systems• Management of Inventory Systems and Point of Sale Systems operationally • Leadership of a team of approximately 50 including wages, costs, rosters• Preparation and management of department budgets• Report on monthly finances including revenue and expense• Negotiation and maintenance of beverage contracts• Ensuring alignment of product offering with Target Market• Development of Internal/ External relationships• Planning & Implementation of promotional and sales activities for the club• Maintain smooth operations of the club through sound leadership• Mentoring, Coaching and disciplinary of team• Interviewing & Selection of Department and Organisation Employees

• Deliver GREAT Sales & Service• Developing and sustaining productive customer relationships• Effectively maintain club operations at all times through decisive, proactive actions• Conflict Resolution• Provide Leadership with RSA/ RCG incidents ensuring esteem is upheld by all involved• Demonstrate ability to articulate knowledge of relevant legislation when necessary• Knowledge of all Front of House operations, Bar, Keno, TAB, Gaming, Stores, etc• Management of all FOH operational systems, Gaming Platform, POS, Security, etc• Knowledge and skills in regard to the clubs evacuation process and carry out the role of chief Fire Warden is such instances• Provide guidance and control the movement and securing of cash including cash management, clearance and transportation• Coordinate the site security including personnel, equipment and procedures• Ensure the smooth operation of the club on a shift basis including rostering, maintaining legal requirements, upholding club policies and procedures and providing first aid when required• Provide leadership to the front of house team of up to 50 on shift including supervisors, contractors and front of house staff• Provide feedback on staff performance to aid improvement• Implement & control events, projects, site works, and emergencies on a shift basis in a smooth, effective manner• Ensure the satisfaction of our patrons on all occasions• Build relationships with Local Area Police and Licensing Police