James Stocking Email & Phone Number

Manassas, Va, Us

Dallas, Tx, Us

Arlington, Virginia, Us

-Operates all wheel vehicles and equipment over varied terrain and roadways for support of combat operations.-Manages entrucking and detrucking of personnel being transported. Oversees and checks proper loading and unloading of cargo on vehicles and trailers.-Secure cargo against inclement weather, pilferage, and damage.-Operates vehicle component material handling equipment (MHE), as required. Employs land navigation techniques.-Knowledgeable with the operation of radios and weapons when they are mounted on the vehicle. -Performs vehicle self recovery and field expedients to include towing vehicles.-Corrects or reports all vehicle deficiencies; supports mechanics where necessary.-Prepares vehicle for movement/shipment by air, rail, or vessel.-Deployed Operation Iraqi Freedom 2011-Deployed Operation Enduring Freedom (Spartan Shield) 2015-2016

Glen Allen, Va, Us

Subcontractor - Converted to AT&T employee.

Falls Church, Virginia, Us

This position is part of the IT Technology Development division within the NCIS ITD organization. Supports the Naval Criminal Investigative Service (NCIS), an organization of approximately 2,000 personnel of which 700 serve at HQ and the remaining staff serve at offices worldwide. This position performs the following functions:•Tier I/II support roleo Managed user accounts in Active Directory (NIPR/SIPR)o Managed user accounts in Exchange Management Consoleo Provided support over NIPR/SIPR/JWICS networkso Provided mobile support using Blackberry UEMo Provided over the phone troubleshooting for general IT issueso Escalated customer issues accordingly to Tier 2 team, System Admins, etc.o Used ServiceNow ticketing system to complete daily tasks

Falls Church, Virginia, Us

• DoD Mobility Device Managero Provided troubleshooting for mobile devices for the entire Army National Guard using DMUC (DOD Mobility Unclassified Capability) and MobileIrono Proposed to management solutions to optimize cost saving• Saved Army National Guard over $500,000 within first month of taking the positiono Managed over 10,000 devices in valuation of $6,000,000• NIPR Entitlement Managero Provided troubleshooting for NIPR DEE (DISA Enterprise Email) accounts for the entire Army National Guard using DEPO• Circuit (Network) Provisioning/Managemento In conjunction with Verizon, provided pricing and provisioning of circuits to sites operated by the Army National Guard to meet business and training needs

Atlanta, Georgia, Us

Subcontractor - Converted to GDIT employee.Provide enterprise management, operations, engineering, maintenance and support services for the Army National Guard enterprise, including the GuardNet XXI Wide Area Network, GKO, Active Directory and Exchange 2003, security operations, service desk, and video/audio conferencing services. Daily ResponsibilitiesThe front-line customer facing candidate communicates via telephone and/or email with customers to troubleshoot, resolve/escalate technical issues. Consistently demonstrate professional and superior customer service and interpersonal skills while identification, prioritization, resolution or escalation of issues within SLA guidelines. -Perform troubleshooting, resolution or escalation of email requests applications-Responsible for ensuring critical support issues are escalated as appropriate with internal and external sources to meet or exceed agreed upon service level agreement guidelines-Proactively create, improve Knowledge Management Articles and adopt best practices-Maintain a conscious level of Situational Awareness to update peers, management and other Tiers-Adhere to department standards, service level agreements and process and procedures-Perform ad-hoc assignments not necessarily detailed in the job descriptionProvide first line response for users requiring assistance with information technology issues and problems-Track issues to resolution updating the internal knowledgebase and/or communicating lessons learned with relevant business units-Knowledge of the ITIL methodology, Incident Management, Problem and Change Management processes-Escalate more involved problems to the appropriate Tier 2 and Tier 3 support teams-Update daily status reports and shift turnover reports-Act as a liaison between customers and technical escalation teams to provide a single view to the organization for information technology related problems

Reston, Virginia, Us

Us

Reston, Virginia, Us

-Ensure the facility is provided with high quality security services to protect people and property.-Report safety concerns, security breaches and unusual circumstances both verbally and in writing-Build, improve and maintain effective relationships with both client employees and guests.-Answer questions and assist guests and employees.-Remain flexible to ever changing environments; adapt well to different situations.-Patrol the facility on foot or vehicle.-Answer phones or greet guests / employees in a professional, welcoming manner.-Monitor closed circuit television systems and alarms

Irving, Tx, Us

Bachelor Of Science - Bs, Network Operations And Security

Associate’S Degree, General Studies

Career Studies Certificate, It/Help Desk Support

High School, High School/Secondary Diplomas And Certificates