• Identify and analyze market trends, competitors, and customer needs.• Gather data to inform business strategies and identify potential opportunities.• Use various methods such as networking, cold calling, and online research.• Establish and maintain relationships with clients, stakeholders, and industry partners.• Create proposals and presentations tailored to potential clients, follow up on leads, and close sales to meet or exceed sales targets.

• Managed the end-to-end sales process for various electronic gadgets, including product listing, order processing, and customer service.• Analyse market trends, competitor products, and customer preferences to optimize product offerings and pricing strategies. Track important metrics, keep an eye on sales performance, and put plans into action to hit sales goals and boost profits.• Interact with customers through messages and reviews, addressing inquiries and resolving issues promptly to enhance customer satisfaction.• Manage the order processing workflow, including tracking shipments, handling returns, ensuring timely delivery and monitor inventory levels, coordinate with suppliers for restocking, and ensure that stock is managed efficiently across platforms.• Use analytics tools to evaluate sales data, customer behaviour, and campaign performance to make informed business decisions, collect and analyse customer feedback to improve product offerings and enhance the overall shopping experience.

• Maintain in-depth knowledge of the jewellery products, including materials, styles, care instructions, and current trends. • Greet customers warmly and provide personalized assistance to enhance their shopping experience.• Utilize effective sales techniques to meet or exceed sales targets, promoting additional items and upselling when appropriate.• Assist with inventory counts, restocking items, and ensuring the display cases are organized and secure.• Gather customer feedback and insights to help improve products, services, and overall customer experience.• Participate in training programs to improve product knowledge, communication skills, and customer service techniques.