James Theo
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James Theo Email & Phone Number

Customer Care Specialist at Employment Hero
Location: Greater Sydney Area, Australia 6 work roles 2 schools
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✓ Verified August 2026 3 data sources Profile completeness 86%

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Current company
Role
Customer Care Specialist
Location
Greater Sydney Area, Australia
Company size

Who is James Theo? Overview

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Quick answer

James Theo is listed as Customer Care Specialist at Employment Hero, a with 202 employees, based in Greater Sydney Area, Australia. AeroLeads shows a matched LinkedIn profile for James Theo.

James Theo previously worked as Technical Support Engineer - L2 at Datto and Product Support Expert at Datto, Inc.. James Theo holds Web Development Immersive from General Assembly.

Company email context

Email format at Employment Hero

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Employment Hero

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Profile bio

About James Theo

Having been an HR professional for 3 years, I felt confident that a change was a good decision and made a move to study web development. HR gave me the opportunity to refine my verbal and written communication skills, but I enjoy coding as I feel it gives me a nice balance of problem solving and logical thinking in my work. My hope is to find a career which will fuse both these skill sets.

Current workplace

James Theo's current company

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Employment Hero
Employment Hero
Customer Care Specialist
australia
Employees
202
AeroLeads page
6 roles

James Theo work experience

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Technical Support Engineer - L2

Sydney, New South Wales, Australia

Supporting and educating partners with their use of Datto CommerceLiaising with multiple departments on escalated cases, to drive solutions for partners.

Jun 2022 - Dec 2023

Product Support Expert

Sydney, New South Wales, Australia

Supporting and educating partners with their use of Datto Autotask PSA and Datto Commerce

Aug 2019 - Jun 2022

Instructional Associate - Web Development Immersive

Sydney, Australia

The Web Development Immersive course is a 3 month intensive program with Monday - Friday contact hours. As an Instructional Associate, I support both Instructor and student to achieve course outcomes.

Mar 2018 - May 2018

Web Development Immersive

Sydney, Australia

Virtual Auslan Interpreter - JavaScript/Leap MotionThe Auslan Interpreter is designed to help those who are unable to understand Australian Sign Language, communicate with those who can. Currently, it recognises half the English alphabet. The browser app uses the Leap Motion to interpret hand gestures from the user. Based on these gestures, the program recognises which letter is being signed and displays, as well as speaks the recognised letter.Fråga - JavaScript/Ruby on Rails Social app with a focus on geolocation. Users can post any question they like relevant to a particular location. Other users within the vicinity can see and respond to the question.

May 2017 - Aug 2017

Hr Administrator

Port Botany

Human Resources Administrator supporting both Corporate Services and Operations employees.

Aug 2014 - Apr 2017
Team & coworkers

Colleagues at Employment Hero

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2 education records

James Theo education

Web Development Immersive

Three month, full time course - HTML/CSS - JavaScript/jQuery - React - Ruby/Ruby on Rails - Leap Motion

FAQ

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What company does James Theo work for?

James Theo works for Employment Hero.

What is James Theo's role at Employment Hero?

James Theo is listed as Customer Care Specialist at Employment Hero.

Where is James Theo based?

James Theo is based in Greater Sydney Area, Australia while working with Employment Hero.

What companies has James Theo worked for?

James Theo has worked for Employment Hero, Datto, Datto, Inc., General Assembly Sydney, and Hutchison Ports Australia.

Who are James Theo's colleagues at Employment Hero?

James Theo's colleagues at Employment Hero include Long Nguyen, Vi Truong, Bhupinder Singh, Ha Nam Thai (Thai Ha), and Anh-Quan Nguyen.

How can I contact James Theo?

You can use AeroLeads to view verified contact signals for James Theo at Employment Hero, including work email, phone, and LinkedIn data when available.

What schools did James Theo attend?

James Theo holds Web Development Immersive from General Assembly.

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