James Beier Email & Phone Number

California, United States

• Manages day-to-day activities of the FSE group to include: prioritizing, scheduling, special projects, etc• Staffs, trains, monitors, audits, and mentors direct reports, to include both live and remote visits• Ensures direct reports compliance with company policies, programs and initiatives• Responds to and resolves customer inquiries regardless of the complexity• Analyzing metrics and other service data to drive efficiency and cost reduction• Advises upper management on issues arising from product problems identified through customers

Austin, Texas Metropolitan Area

• Provide higher level support within organization including training, mentoring, and evaluating employees• Monitor FSE regional team to ensure completion of required activities, compliance, and quality• Coordinates problem resolution with group to expedite repairs and escalations• Assist in field training with customers and employees, providing feedback to management• Provides first line of telephone and on-site FSE support, especially during escalations• Assist management in completion of activities, including delegating responsibilities and monitoring FSE’s

Austin, Texas Metropolitan Area

• Service coagulation and middleware instruments for laboratories.• Provide Curative/Emergency Service, Preventive Maintenance, Updates (TSBs) at customer’s facility• Install instruments at customer’s facility, sales demos, etc. to ensure full functionality• Provide application assistance/troubleshooting as required via telephone and/or on-site • Supports Sales, Technical Support and Marketing departments to foster teamwork and synergy• Documents information to be included in repair records in accordance with regulatory agencies

Bryan/College Station, Texas Area

Manage, maintain and repair a variety of medical equipment in a 167+ bed facility. • Perform preventative and corrective maintenance on a variety of medical equipment• Manage equipment with asset tracking software for maintenance schedules and inventory• Work on-site at hospital, and also provide Field Service to four medical centers• Procure new medical equipment and parts for corrective maintenance • Work with staff to ensure all their needs are being met in relation to equipment• Set up new medical equipment and perform application training for clinical staff

Green Bay, Wisconsin Area

• Perform electrical safety test and inspections on all medical equipment• Proficient with electrical test equipment and patient simulators• Proficient in Alaris Infusion Therapy Systems• Servicing X-Ray systems: OEC, Siemens, Philips• Knowledgeable in a variety of medical equipment from general biomed to imaging• Keep records of maintenance, repair, and required updates of equipment.

La Crosse, Wisconsin Area

• Test and discover the applications of Ka Band power beaming as a team of 10 students• Build electronics package to convert microwave frequency to DC voltage• Use electronic testing equipment such as Oscilloscopes, Digital Multi Meters, etc.• Attach electronics package to Tethered Aerostat to fly to maximum of 500 feet• Maintain scientific experiment logs to track results

La Crosse, Wisconsin Area

• Perform preventive and corrective maintenance of Canon copy machines• Troubleshoot down to the circuit board level and replace malfunctioning board• Follow maintenance repair standards and company guidelines• Update system firmware • Disassemble and reassemble complex machinery

La Crosse, Wisconsin Area

Assisted local businesses that are short-handed -LB White- Assembly-La Crosse Center- Convention setup and take down, cleanup crew and maintenance-Raddison Hotels- Catering-Cedar Crest Ice Cream- Setup displays at Festival Foods-Ahz Pasta- Dishwasher-Gundersen Medical Foundation

Bachelor Of Applied Arts And Science [Baas], Business Management, Gpa 3.6/4.0

Associate'S Of Applied Science [Aas], Biomedical Equipment Technician, Gpa 3.5/4.0

Activities and Societies: • Elected Master of Arms in Biomedical Electronics Club • Served on Western’s AODA Committee & Campus Events.

Certificate, Phase 1 - Principles Of Servicing Diagnostic X-Ray Systems

• Effects of kV, SID, OID, grids, intensifying screens, automatic exposure controls • CR and DR operation • Fluoroscopic imaging • X-Ray.

Technical Degree, Electrical Systems, Installation And Maintenance, Gpa 3.9/4.0

Activities and Societies: • Involved in Electronics Club • Achieved High HonorsFocusing on electrical component applications, programmable.

High School Diploma, General Studies