James Tingle Email and Phone Number

Providing technical and functional support of Barnsley Council's SAP landscape and associated systems.Investigating and resolving issues with the systemsPlanning, design, creation, verification and testing of system changes.Supporting and mentoring of junior team members.liaising with external parties including support partners and software providers

Providing technical and functional support of Barnsley Council's SAP landscape and associated systems.Senior internal technical resource on project migrating SAP systems from on premise UNIX servers to Azure hosted Windows servers

Providing technical and functional support of Barnsley Council's SAP landscape and associated systems.Member of project team implementing SAP Fiori to enable self-service for Council employees

Administration of SAP R3, SRM, FLM eforms, Mobile and Solution Manager systems on Windows and UNIX servers.Technical representative on SAP integrated projects including Nakisa Orgchart Visualisation, FLM eforms and Electronic Payslips Portal.Project team member on SAP R3 to ECC system upgrade.

Senior member of a team configuring and deploying a new ERP system.· Support of UK users on the business’s new ERP system, including defining and documenting procedures.· Creation of SQL scripts to transfer data from previous SQL-based ERP system into new IBM iSeries-based system.· Administration of user security on the ERP system.· Detailed Analysis and data gathering on system issues to aid implementation of fixes by the application support team.· Specifying requirements for additional areas beyond that provided by the core ERP system for external development.· Construction and management of Cognos BI reports to aid day-to-day business operations and management KPIs.

· Management of the PLC and its subsidiary companies IT infrastructure comprising 80 PCs and 10 servers located in two buildings connected by gigabit fibre optic backbone with local distribution through Cat5 and thin Ethernet.· Administration of various mission-critical systems including Windows 2000 SBS controlleddomain, SQL based ERP system and Microsoft Exchange.· Construction of financial and production related reports using Crystal Reports and MS-SQLconnected Excel documents.· Management of the telephone system (Siemens) and mobile communications (phones anddata).· Procurement and Implementation of an offsite automated data backup and archiving system.· Support to remote users, including sales team and directors.· Configuration of Virtual Private Network for individual remote

Sourcing and procurement of IT equipment.Development and maintenance of the company’s websites using HTML and ASP.Providing additional IT support to Eurocut Ltd subsidiary.Management of semi automated back up system.

Member of a small team with the main tasks of developing the company’s websites and providing support for small network.Front line support for The Medical House head office and Medical House Products (MHP) subsidiary.Setup and maintenance of separate network for MHP when the company established a production facility.

Providing support to PC users located in Sheffield and remote branches located in Guildford and Kings Cross on a Novell based network connected by dedicated leased lines.Front line support to approx 100 staff at Turners News Sheffield, Turners News Guildford, Turners News Kings Cross, GT News head office and GT Sports head office.Administration of Novell Netware 5 platform based servers.Development of company's intranet and website for INd (Independent News Distributors)Maintenance of Mediacraft semi automated magazine and newspaper packing machine.