James Turner Email and Phone Number
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Result driven leader and manager with a successful twenty year background in organization operations and Information Technology (IT) systems. Twelve year proven track record in IT project management concentrating on systems/software development life cycle (SDLC), agile theories, implementation, installation, validation, interoperability, integration, security, and functional testing and evaluation for the Department of Defense (DOD). Analyzed and compiled customer requirements to ensure product met their needs. Ensured project scope, schedule, budget, risk, quality, and resources were executable and attainable. Consistently motivated matrix teams to accomplish projects on time and within budget. Led, managed, directed, supervised, mentored, coached, and trained junior project managers, IT specialists, and testers. Motivated, diplomatic, and tactful and possesses superb oral, written, and interpersonal skills.Specialties: - Project Management - Program Management - System Development Life Cycle (SDLC)- Strategic Planning - Software Development Life Cycle (SDLC)- Policy Development - Budget/Resource Management- RFP Development - SOW Development - Requirements Gathering- Lean Sigma Six - Configuration Management - Network Operations/Support- Service-Oriented Architecture (SOA) - Business Process Management - Business Process Improvement- Software/Hardware Testing - Database Management - Risk Analysis- Object-Oriented Analysis & Design - Portal Management - Problem Solving- Software as a Service (SaaS)- Enterprise Resource Planning (ERP)- Customer Relationship Management (CRM)
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Senior Microsoft 365 Application LeadSercoWasilla, Ak, Us -
M365 Sharepoint And Power Platform Technical LeadSerco Feb 2019 - PresentHook, Hampshire, Gb
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Business Systems Analyst IiSerco Inc. Dec 2014 - Feb 2019
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Engineering ManagerSkyline Products, Inc. Dec 2013 - Nov 2014Colorado Springs, Co, Us -
Business System Analyst ISerco Inc. Oct 2011 - Aug 2012Hook, Hampshire, Gb• Embedded Serco Inc. command, control, communications, computers, collaboration and intelligence capabilities team representative for Headquarters (HQ) Air Force (AF) Space Command (AFSPC)• Analyzed business processes and developed solutions to enhance HQ personnel productivity by leveraging the inherent capabilities of SharePoint (SP) and other EIS systems• Gathered requirements and developed multiple out of the box and custom SharePoint Designer sites, lists, workflows, and team sites to enhance customer productivity; automated several procedures streamlining current manpower intensive processes • Ensured future enterprise information services (EIS) systems met extensive AF requirements, could be implemented on current AF enterprise network, and within AF budget constraints• Developed automated SP routing system in HTML to notify executive leadership of new documents ready for signature; eliminated manual process and maintained control of critical documents• Wrote “Knowledge Operations” section of RFP to support worldwide DOD organization
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Director Knowledge Operations And Architecture Division24Th Air Force Oct 2009 - Sep 2011• Led 8 personnel and developed EIS architecture, integration support, and policy to ensure critical global cyberspace operations, support and information capabilities for 4000 worldwide customers• Project Manager (PM) for 24 AF SP sites on 3 classified networks; allowed 24 AF to reach initial mission capability (MC) in 5 months and full MC in 14 months; a full 10 months ahead of schedule• Led team in design and development of 24 AF SP sites using SP Designer, HTML and JavaScript• Collected, refined and developed customer requirements for AF Knowledge Operations, EIS, Enterprise Resource Planning (ERP), and Customer Relationship Management (CRM) systems• Contract Officer Representative (COR) for $12 million dollar 5 year IT support contract; selection committee member and responsible for verification of contract milestones for monthly payments
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Flight Commander, Air & Space Operations Center Flight605Th Test & Evaluation Squadron May 2006 - Sep 2009Program Manager - (Corresponding Civilian Duty Title)• Led squadrons largest flight of 17 personnel located in two geographically separated locations• Developed annual budget of $4.2 million dollars to execute tests for 11 AF and Joint Service hardware and software based command and control (C2) programs valued at $3.2 billion dollars• Led development of Charter to move DOD Theater Air Control System to a Software as a Service (SaaS) environment • Developed and communicated to project team and AF and Joint Service executives project plans, reports, requirements, issues, risks, schedules, and business, functional, and technical documents• Eliminated roadblocks and risks for three deteriorating C2 acquisition programs which led to programs removal from Office of the Secretary of Defense Test Oversight and faster fielding • PM for 12 member joint test team and 61 C2 operators; executed two week test in 3 geographically separated locations; test executed on time and within budget; led to joint program success
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Test Director605Th Test & Evaluation Squadron May 2005 - Apr 2006Project Manager - (Corresponding Civilian Duty Title)• Test PM for four software and hardware C2 programs valued at $1.5 billion dollars• Developed and executed $1 million dollar test budget and squadrons $960 thousand dollar Office of the Secretary of Defense (OSD) Resource Enhancement Program (REP)• PM for REP project; developed comprehensive implementation plan; completed project two months ahead of schedule and negotiated a decrease in contract cost totaling $100 thousand dollars • Negotiated with U.S. Army and Navy PM’s to test their program upgrades during AF program test; by combining test events and resources I saved $75 thousand dollars for the AF• Responsible for verifying install of new C2 systems at customer locations
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Flight Commander, Information Systems Flight10Th Communications Squadron Sep 2003 - Apr 2005Senior Manager- (Corresponding Civilian Duty Title)• Led and managed flight of 120 IT specialists supporting 9000 customers and $35 million dollar network on 18,000 acre campus; developed $10 million dollar annual budget • Managed and supervised network engineering, security, infrastructure, help desk, web design, internet and intranet services, certification and accreditation, and base postal services• PM for IT portion of $494 million dollar USAFA cadet area security system; project completed on time and increased physical security of cadet area without an increase in personnel• PM for President Bush’s key note address to Class of 2004; implemented IT and public address requirements for White House Communications; recognized for flawless execution by Superintendent
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Assistant Flight Commander, Support Flight10Th Communications Squadron Oct 2001 - Sep 2003Assistant Manager Support Flight - (Corresponding Civilian Duty Title)• Led and managed flight of 50 IT specialists supporting 9000 customers across a range of services • Managed and supervised telecommunications, multimedia, radio maintenance, and electromagnetic spectrum management sections and was COR for $10 million dollar software development contract • PM for $6.1 million dollar air traffic control tower; executed plan flawlessly for the nation’s busiest visual flight rules tower; completed on time and under budget by $50 thousand dollars• PM for new telecommunications service provider contract; executed live cutover of 8,500 telecom lines with no interruption in service to base personnel; saved $100 thousand dollars annually
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Propulsion Technician/Jet Engine MechanicUsaf Jan 1986 - Jun 2001Experienced U.S. Air Force Master Sergeant with an extensive mechanical background on F-4, F-16, KC-135, B-52, and RC-135 aircraft. Also has extensive background in logistics, supervisory and management, quality assurance, Total Quality Maintenance (TQM), training, and ground and flight safety.
James Turner Skills
James Turner Education Details
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Touro University InternationalInformation Technology Management -
University Of Maryland Global CampusInformation Technology Management
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University Of Maryland Global CampusManagement
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Community College Of The Air ForceAircraft Systems Maintenance Technology
Frequently Asked Questions about James Turner
What company does James Turner work for?
James Turner works for Serco
What is James Turner's role at the current company?
James Turner's current role is Senior Microsoft 365 Application Lead.
What is James Turner's email address?
James Turner's email address is ja****@****ail.com
What is James Turner's direct phone number?
James Turner's direct phone number is +190779*****
What schools did James Turner attend?
James Turner attended Touro University International, University Of Maryland Global Campus, University Of Maryland Global Campus, Community College Of The Air Force.
What skills is James Turner known for?
James Turner has skills like Project Management, Strategic Planning, Department Budget Management, Resource Management, Configuration Management, Computer Network Operations, Business Process Management, Business Process Improvement, Networking, Rfp, Ooad, Database Admin.
Who are James Turner's colleagues?
James Turner's colleagues are Shaun Arruda, Eric Demaret, Russ Dillon, Janice Urbano, Maggie Gornell, Kasia Lepa, Gabriel G..
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