Territory Manager
CurrentKey Responsibilities belowManaging the relationship between the company and Retailer at site level.• Ensuring consistent delivery of the Vivo Energy Customer Commitment • Managing contract compliance using the Territory Manager Site Review (TMSR)• Identify gaps to Retailer competencies and delivery of Customer Commitment, offer support, coaching and advise to Retailers with the aid of appropriate tools• Developing Retailer succession plans within the Territory ensuring Retailer pipeline is in place through active participation in recruitment and selection processes, and correct allocation of Company Owned sites• Ensuring the Retailer trains and develops their staff, and understands the importance of People in delivering the Customer Commitment, sharing, and coaching on Vivo Energy tools and processes as appropriate• Setting Retailer Business Plans to deliver sales and cost targets • Reviewing Retailer’s P&L statements, and supporting the Retailer to develop action plans to close performance gaps• Developing and maintaining a strong HSSE culture within Territory and delivery of agreed HSSE targets• Conducting site visits in accordance with Call Planning Cycle tool• Ensuring delivery of a competitive pricing position through fuel pricing procedures• Implementation and ongoing support of Marketing and Network initiatives