Align Technology, Teams, and Processes: Address the significant misalignment across regions, focusing on standardising processes and creating a unified approach to system usage. This foundational work is essential to improving efficiencies, minimising friction, and ultimately driving revenue.Implement Cutting-Edge AI and System Tools: Led the global rollout of SourceBreaker, automating lead and candidate sourcing, and implemented Bullhorn AI Assistant, enabling consultants to leverage generative AI for streamlined communications. Re-engaged SourceWhale, using data refresh to enhance CRM accuracy and support consultants in effective outreach at scale.Prioritise High-Impact Problem Solving: Allocate time strategically to address complex challenges rather than routine training. Minimise process training by collaborating with L&D, allowing greater focus on resolving systemic issues and advancing innovative solutions to optimise consultant workflows.Build Stakeholder Buy-In for Innovation: Engage closely with leadership through dedicated sessions to align on strategic changes and ensure their support. Introduce updates to select consultants initially, using feedback to drive engagement and create demand for new technology initiatives.Manage Global Stakeholder Expectations: Navigate the fast-paced recruitment environment and high-stakes demands across Meet's global offices, from the UK, EU to the US. Drive projects forward by prioritising impactful work, establishing trust in my expertise, and overcoming longstanding bureaucratic barriers.

Led Systems and Data Team: Managed a team of systems and data administrators, engineers, and analysts, fostering their professional growth and overseeing high standards of support for business systems.Drove Systems and Data Excellence: Delivered refined system processes, upheld data quality within core systems, and owned data flow processes to ensure efficient operations and reliable management information.Collaborated with Vendors: Worked closely with product vendors and suppliers to implement technical and business system processes, negotiating contracts and managing vendor relationships as needed.Ensured Data Integrity and Access Control: Recommended and audited user access while controlling licensing costs. Delivered sophisticated data analysis and visualisation, supporting informed business decisions.Implemented Process Automation: Delivered innovative solutions to enhance operational efficiency through process automation and analytical thinking, with an emphasis on information quality.Prioritised Business Needs and Process Improvements: Collaborated with management to prioritise information needs, locating and implementing new process improvement opportunities in line with industry best practices.Supported Systems Capability and Data Governance: Acted as the primary point of contact for support queries, ensured high standards of data governance, and maintained efficient administration of systems.Led Change Management: Chaired Change Advisory Board (CAB) meetings, supporting new business initiatives and the integration of new technologies across departments.Managed Comprehensive Projects: Oversaw projects from analysis through to planning, training, implementation, and post-implementation support, ensuring smooth adoption and ongoing value.

Collaborated with recruitment agencies to optimise sales enablement tools, streamlining processes and enhancing overall efficiency.Conducted comprehensive assessments of current tool stacks and integrations, identified opportunities for improvement and provided tailored solutions to promote growth.Implemented structural enhancements to CRM systems, aligning them with industry best practices and advocating for integration with sales enablement tools.Worked closely with sales enablement tools to explore new features and functionalities, staying abreast of the latest technological advancements.Provided valuable insights to technology teams by offering an end-user’s perspective on how integrations are used within Bullhorn CRM, contributing to the enhancement of UX.Improved integration processes by providing insight into the capabilities of the CRM.

Spearheaded multiple projects aimed at engineering internal systems to boost sales consultant productivity and improve data quality. Developed, maintained and optimised comprehensive reporting for Senior Leaders, Team Managers and individual consultants, resulting in significant time saving on a weekly basis.Provided accurate business activity insights, facilitating effective relationship nurturing and reengagement strategies.With focus on Bullhorn CRM, collaborated with all functions of the business to redesign poorly functioning business processes and workflows.Continuously enhanced sales systems (including Bullhorn, SourceBreaker, SourceWhale, LinkedIn Recruiter, BroadBean, OneUp, RocketReach) and developed effective training for sales consultants..Implemented improvements in sales enablement tools, leading to a 300% increase in SourceBreaker usage within a month, with no additional cost to the business.Collaborated with Sales Managers, Learning & Development, Finance, Legal and IT teams to equip global sales teams with tools, training, resources and cross-functional support.Enhanced the company’s tech-stack through the successful global implementation and adoption of new features within existing systems and other new tools. Secured early access to multiple new features on various systems by actively collaborating closely with suppliers and driving innovation across both Harnham and Rockborne.Established and led a new function within the business, managing a team of Data Consultants since February 2023 predominantly working with Excel, SQL and Python, contributing to the overall success of data-related projects.

Leading on promotion of Silicon Brighton events and content schedulingOn boarded and managed a team of two part-time Marketing & Events AssistantsLead the creation and curation of the monthly newsletter

Managing the promotion of the Silicon Brighton events (www.siliconbrighton.com) achieving over 160 sign-ups for our first event. Connecting with local businesses and educational institutions as well as writing and designing content for email marketing.Running LinkedIn ad campaigns (to gain an additional 50 sign-ups to the first event) and running Facebook ad campaigns to build awareness of the business.

Led the design and build of the new James Chase websites, the first to be integrated with the company CRM. Managed relationships with the external suppliers, the design agency and several freelancers. Provided leadership in marketing and business operations, overseeing the development and implementation of marketing automation for the business.Optimised the use of recruitment software and collaborated with the Managing Director to develop operational processes, driving efficiency and best practice for consultants.Liaised with senior business leaders to enhance alignment and shared success across both brands.Implemented softphone software across the company, assisting with setting up handsets, porting documents and regularly providing 1st/2nd line tech support to staff.Enhanced the adoption and utilisation of sales enablement tools.Planned and delivered marketing strategy for the business. Led the curation and creation of content for the Silicon Brighton monthly newsletter and omnichannel promotion for Silicon Brighton online, in-person and hybrid tech events.Onboarded, trained and managed two part-time Marketing & Events Assistants.

Wrote and designed unique content for the company website and social media platforms to share brand messages, local tech news and events organised by Silicon Brighton.Collaborated with the Brand Manager to design and create promotional videos and seasonal content.Managed a range of freelancers through Upwork to create articles for the company on trending topics.Key member involved in the creation of Silicon Brighton, helping to achieve over 160 sign-ups to the first in-person event. Ran a series of LinkedIn and Facebook ad campaigns to build brand awareness and gain an additional 50 sign-ups to the first Silicon Brighton event.

In my role as an Amazon Prime Brand Ambassador targeting university students, I engaged in a dynamic mission to raise awareness and encourage sign-ups. Key responsibilities withing this role were:Strategic Collaboration: I excelled in strategic collaboration by forming partnerships with student societies, such as the boxing and volleyball societies, and by collaborating with ambassadors from various universities. This approach amplified our reach and enabled us to create tailored campaigns that resonated with students.Using Merch to Start Conversations: This was pivotal in incentivizing sign-ups and increasing awareness of student-specific Prime benefits. From organizing events to distributing merchandise, I applied innovative strategies to make Amazon Prime's offerings stand out to students.Peer Engagement: Building strong connections with my peers was a cornerstone of my success. By engaging with students on a personal level and incorporating their feedback into future pitches, I cultivated trust and credibility while driving sign-ups.In summary, as an Amazon Prime Brand Ambassador, my skills in strategic collaboration and peer engagement significantly contributed to the success of the campaign, ultimately raising awareness and encouraging sign-ups among university students.

During my time as a freelance consultant for Gold Buyers Direct, I helped the business establish an online presence, including the setup of their social media channels. This experience was a valuable learning curve as it challenged me to adapt to new approaches and delve into an unfamiliar market.In my role, I worked alongside the two Directors, providing support in the following areas:Branding: I played a role in refining Gold Buyers Direct's brand identity, striving for consistency and a more compelling image for the business.Google My Business: I assisted in optimising their presence on Google My Business, making it more accessible to potential customers.Social Media: I initiated and managed the setup of social media channels for Gold Buyers Direct, with the aim of expanding their online reach and facilitating engagement with their audience.Content: I contributed by creating content that aimed to inform and engage, conveying Gold Buyers Direct's expertise within the industry.This freelance experience allowed me to navigate the challenges of balancing multiple commitments while contributing to Gold Buyers Direct's online presence. It was a valuable experience that helped me grow both professionally and personally.

In my role as a freelance marketing consultant for East Sussex County Council, I led a transformative project aimed at enhancing the impact of workshops delivered to hundreds of school children across the county by both the police and council teams. Here are some key highlights of my contributions:Workshop Rebranding: I reimagined the workshops, giving them a fresh and engaging identity by renaming them as "Relation-shops." This catchy name is directly related to the topic of relationships explored in each session, making the content more accessible and appealing to the target audience.Content Development: I designed and developed a comprehensive range of resources for the "Relation-shops" project. These resources were tailored to the specific needs of the workshops, ensuring that they effectively conveyed crucial information to the children.Collaboration and Improvement: I worked closely with the police and council teams, fostering a collaborative environment to implement extended improvements in the workshops. This included refining content and delivery methods to enhance the overall educational experience.My role as a freelance marketing consultant allowed me to contribute significantly to the success of the "Relation-shops" project, ensuring that children across East Sussex received valuable education on relationships, safety, and communication in an engaging and effective manner.

Creating and curating content to post on the company Twitter, LinkedIn and Facebook pages. Collecting market research. Article writing and assisting in running and creating marketing campaigns.

Set up and managed the Communities Against Exploitation Project under Bright Young Things.I designed and then created the logo for the project as well as managed the social media accounts for the page.In my role, I was an integral part of a team responsible for organising and launching the 'Communities Against Exploitation' project. Additionally, I provided valuable support on several other noteworthy initiatives, including 'Clean Seas Please' and 'I Know How.' My commitment extended to engaging with the public at various events, where I effectively communicated the team's mission and projects to the community.I took charge of enhancing the online presence of Rother Voluntary Action and its associated projects by developing and managing social media platforms, including LinkedIn, Twitter, Facebook, and Instagram. This involved creating engaging content, which included:Crafting four visually appealing and informative posters.Designing four informative postcards to convey essential messages effectively.Developing two PowerPoint presentations tailored for local GP surgeries.Producing a range of eye-catching posters and images for social media, employing my growing proficiency in Photoshop, and collaborating with local schools for artwork.Furthermore, I optimised efficiency by implementing Buffer for RVA and the 'Communities Against Exploitation' project, streamlining social media posting processes for increased effectiveness.