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James Vernon is a Head Of Online at DFS at DFS. He possess expertise in retail, e commerce, merchandising, team management, negotiation and 10 more skills.
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Head Of OnlineDfs Dec 2017 - PresentDoncaster, Gb -
Senior Website Category ManagerDunelm Jul 2016 - Dec 2017Leicester, Leicestershire, Gb -
Online Trading ManagerJohn Lewis Jan 2015 - Jul 2016London, England, GbManaging the online trading team for electricals department at John Lewis. - Responsible for delivering sales forecast for Electricals online for 2015 - Developing an online strategy to support Omni-Channel growth objectives and a roadmap for a market leading online proposition - Established a trade plan with key launches, promotions and campaigns to translate into actions for web design, merchandising teams and online marketing to deliver forecast. - Leading daily sales meetings, prompting tactical responses to address live trade issues.- Leading a review of end to end customer experience in White Goods to improve customer approval ratings, reduce complaints and delivery failures.- Working with colleague in Fashion and Home to optimise the customer journey across the site through a series of multi-variant tests to test and learn, improving conversion. - Establishing new processes for a new trading team to enhance ways of working.- Responsible for forecasting, budgeting and reporting, working with supply chain to secure enough stock for the online channel.- Collaborating with high profile brands to optimise their presence and compliment their strategy on John Lewis.com. -
Business Lead For Omni-Channel Project SecondmentJohn Lewis Jan 2014 - Jan 2015London, England, GbOnline representative in the biggest change programme in John Lewis replacing the order management systems with an Omni-Channel solution. - Responsible for working with the project team to identify and approve process improvements, risks and plan online development required.- Stakeholder management within online leadership team to ensure project deliverables are in-line with online strategy as well as working across multiple functions to agree approach.- Qualified as Prince2 Practioner in project management
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Website Category Manager - ElectricalsJohn Lewis Sep 2010 - Dec 2013London, England, GbManaging a team of Web Merchandisers and Copywriters to drive conversion and deliver a great multi-channel customer experience. - Content strategy development- High profile product launches and campaigns including iPad and Digital Switch Over- Using analytical packages Omniture and Rich Relevance to gain customer insights and improve the customer journey- Improving direct to customer delivery process
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Website Manager - Baby, Electricals And ToiletriesBoots Sep 2007 - Sep 2010Nottingham, Gb -
Buyer - Gifts And Gift ExperienceBoots Jan 2006 - Sep 2007Nottingham, Gb
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Assitant Buyer - Gifts And Gift ExperienceBoots Jun 2004 - Dec 2005Nottingham, Gb
James Vernon Skills
James Vernon Education Details
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University Of BradfordBusiness And Management Studies
Frequently Asked Questions about James Vernon
What company does James Vernon work for?
James Vernon works for Dfs
What is James Vernon's role at the current company?
James Vernon's current role is Head Of Online at DFS.
What is James Vernon's email address?
James Vernon's email address is ja****@****s.co.uk
What is James Vernon's direct phone number?
James Vernon's direct phone number is (855) 373*****
What schools did James Vernon attend?
James Vernon attended University Of Bradford.
What skills is James Vernon known for?
James Vernon has skills like Retail, E Commerce, Merchandising, Team Management, Negotiation, Management, Copywriting, Projects, Stakeholder Management, Content Strategy, Analysis, Retail Category Management.
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