James Vought Email and Phone Number

Greet customers and provide the level of customer service that meets the standard of excellence that Johnson Motors and Ford are known forListen to customers’ account of issues and symptoms to better understand what the problem isPerform inspections to narrow down what the cause of the problem may beVerify warranty, insurance or contract coverage for serviceCalculate and provide customer with an estimate of these expenses for resolving the problemExplain process to clients so they understand what to expect and when their automobile will be repairedRecord information gathered from each visit in appropriate databaseDraft order for repair with all information that has been gathered outlined clearlyWork with supervisors, repairmen and the rest of team to provide a positive and expedient resolution for clients.

Realize that business is built on customer satisfaction and devote himself / herself to guaranteeing satisfaction of customersEstablish parts sales goals that are consistent with dealership standards of productivity, and devise a strategy to meet those goalsPresent a helpful and positive attitude towards assisting customers in their parts needsHave a functional knowledge of vehicles, their mechanical operation & partsKeep abreast of incoming inventory, features, accessories, etc., and how they benefit customersWill stay current on all inventory levels, ensuring the right part is available for every customer, every time.

The responsibilities of my job include, but are not limited to:- Loan submission, approval and receiving of funding- Daily reports for accounting purposes- Finalizing sales deals accurately- Sales of off-road vehicles, personal watercraft and snowmobiles- Warranty registration of all vehicles- Submitting and receiving warranty claims and credits- Creating parts shipments

- Sales of off-road vehicles, personal watercraft and snowmobiles- Continuing education of all vehicles to stay on top of model changes- Parts look up of all vehicles serviced at dealership- Taking parts and accessories orders from customers as well as delivering to the customer- Creating and receiving parts and accessories orders from manufacturers

Install, service, maintain and troubleshoot Dish Network systems is what I do. The customer is first, and I don't leave the job until the system is working correctly. AEI is a regional service provider for Dish Network, so we also sell any products the customer may want or need to create the ultimate in-home entertainment experience.

Designed sound and lighting set ups for political speakers such as Joe Biden, as well as musical performances such as Flamenco Vivo, Gloriana, Jason Michael Carrol, and Jason DeRulo. Developed skills on both analog and digital sound boards, and rigged speakers from ceiling trusses as well as various types of can and digital LED lights. Managed backstage throughout various types of performances.

Participated in two separate ISO accreditation audits in which the result was successful in both cases.Used LIMS habitually for sample record keeping and tracking.Participated in the 2011 Horizon Oil Spill Repsonse efforts.

I was the Eminent Archon of the Lambda Chi chapter of the Sigma Alpha Epsilon fraternity. I was in charge of all chapter due allocation and contact with our National office. Countless professional meetings filled my weeks, and organization was very important in keeping this business running. We were heavily involved with academics, philanthropy, community service and brotherhood.