James W. Email & Phone Number

San Francisco, California, Us

Manage QA engineers to develop and implement testing processes and strategies, conducted rigorous testing of software products and systems, and provide feedback to developers to improve the quality of code. Built a brand-new end-to-end automation test platform for web with Playwright and native mobile apps with Appium. Work with program managers,designers, developers, and upper management to formulate new features that improve user satisfaction and company revenue. Lifted the quality level of the platform significantly by identifying inconsistencies and inefficiencies of the products.Responsible for car sharing platforms: HyreCar.com, Getaround.com, iOS, and Android mobile apps.

New York, Ny, Us

Manage QA engineers to ensure thorough testing of web e-commerce sites, back-end admin portal, customer support portal, custom e-commerce system, and telehealth web application. Create and organize full QA test plans and test cases for all platforms supported. Designed and trained team on end-to-end QA automation system.Responsible for telehealth e-commerce websites: LifeMD.com, Rexmd.com, Navamd.com, and Shapiromd.com.Telehealth mobile app: LifeMD.

Culver City, California, Us

Responsible for creating, managing, and implementing all aspects of enterprise level e-commerce quality. Manual testing on cross platforms and browsers. Automation testing with Selenium and Appium using Cypress, Percy, Mocha/Chai.

Culver City, California, Us

Created and executed new software QA process that included manual and automated testing on multiple web browsers, test tracking system, and test plans. Built automation platform on Selenium, Appium, Node.JS, and Mocha/Chai. Worked with every group in the company to ensure quality in every step of development. Communicated with customers on technical issues and resolution plan.

Irvine, Ca, Us

Palo Alto, California, Us

Supported over 20 product lines on quality improvement initiatives and analysis of engineering trends. Identified and delivered key quality improvements to executive management team. Initiatives include code reviews, static code analysis, dynamic code analysis, fuzz testing, requirements tracking, product functional safety, and product cyber security. Reports directly to VP of Quality. Key results included:Enabled automotive business line by using technical expertise to create and execute on product functional safety. Acted independently to learn, teach, and enable multiple product lines on automotive product functional safety standard such as ISO 26262. Reduced software bugs by identifying/implementing/tracking best practices and tools. Quality tools such as static code analysis, dynamic code analysis, code reviews, test database, requirements tracking, and test automation. Tracked product cyber security vulnerabilities by creating and leading company’s first product cyber security team (PSIRT). Support product lines on product cyber security improvements by incorporating key improvements tailored for each product. Prepared and lead product cyber security audits from major customers.

Santa Clara, California, Us

Managed testing, configuring, upgrading and debugging the first Intel IA-64 platforms. Provided expertise in OS, I/O and system details to both internal and external groups. Lead training sessions to engineers on IA-64 platforms. Continual improvements to lab, test plan and platform design. Supervised a team of eight engineers, technicians and contractors. Key results included:Successful launch of brand new 64bit architecture; created and enabled test lab for brand new 64bit computing environment. Major milestone for Intel as one of the most important CPU architecture launches in history.Reduced platform bring up times for to consistently finish projects before the scheduled completion date, resulting in dramatic increases in profitability.

Fountain Valley, Ca, Us

Responsible for testing networking products. Tests include functional, performance, compatibility, and certification. Test platform includes PCs and servers with different networking OS’s. Memory compatibility and functional testing on servers and different OS’s.Key results included:Created test and performance reports for competitive analysis. Helped development engineers to tune drivers for maximum performance.Certified product on different networking OS’s including NetWare. Ran tests required for product certification.

Bachelor Of Science (B.S.), Electrical And Electronics Engineering

Computer Programming