James Walker Email & Phone Number

Diagnose complex electrical system and mechanical issues on 8 -10 Toyota vehicles dailyPerform heavy line operations including overhauling engines and transmissionsAccurately diagnose problem areas and parts in need of repair or replacement on customer vehiclesWork as a team of 15 employees to accomplish tasks in a timely and efficient mannerTrain new employees regarding company policies, procedures and responsibilitiesAutomotive Service Excellence (ASE) certified in 5 major… Show more Diagnose complex electrical system and mechanical issues on 8 -10 Toyota vehicles dailyPerform heavy line operations including overhauling engines and transmissionsAccurately diagnose problem areas and parts in need of repair or replacement on customer vehiclesWork as a team of 15 employees to accomplish tasks in a timely and efficient mannerTrain new employees regarding company policies, procedures and responsibilitiesAutomotive Service Excellence (ASE) certified in 5 major categories Show less

Communicated with customers to explain car issues and possible resolutionsManaged workflow to minimize vehicle repair times and increase customer satisfactionOrganized shop tools and supplies on a regular basisMaintained a clean work area on a consistent basisShadowed managers and co-workers to learn daily responsibilities of auto technician

Utilized interpersonal skills to provide exceptional customer serviceInitiated multi-point inspections of customer vehiclesPerformed minor mechanical services on customer vehicles

Education record

Bachelor, Business Administration; Energy Management

Associate Degree, Applied Sciences

Certified Automotive Technician - Toyota T-Ten Program Worked an average of 40 - 45 hours per week to help offset college expenses