James W. Email & Phone Number

Addison, Texas, United States

Irving, Texas, United States

Dallas/Fort Worth Area

Responsibilities:VMware vSphere infrastructureManage and Maintain over 100 plus virtual-servers in multiple locationsAdded virtual-servers add needed, Windows server 2016 or 2019 O/SMaintain backups with Veeam Backup and Replication Deserter recovery planning by implemented coping backups to CloudManage and Maintain Exchange 2016 in a DAG clusterManage and Maintain Dell Endpoint Security Suite EnterpriseManage and Maintain DHCP, DNS, TCP/IP PrintingManage and Maintain Open DNSManage and Maintain Open VPNManage and Maintain ISCSI Storage including LUN Creation Manage, Maintain, Added Microsoft Group PoliciesManage Mimecast email filter. Manage and Maintain (SAN) HPE Nimble storage Nimble-AF1000, Nimble-AF300Manage and Maintain Dell EqualLogic storageInstalled expansion storage shelf to Nimble-AF300Manage and Maintain Citrix CTX application serversPowerShell, experience scripting for Active DirectoryManage and Maintain enterprise-class Dell Hardware With my strong troubleshooting skills in hardware and software, I collaborated with our helpdesk team to resolve problems Used Connectwise ticketing system

Grapevine Tx

Responsibilities:VMware vSphere infrastructureManage and Maintain over 100 plus virtual-servers in 5 locationsAssisted with backups with Veeam Backup and ReplicationManage and Maintain WSUS Manage and Maintain patching Windows servers.Manage and Maintain DHCP, TCP/IP PrintingMigrated Windows servers from 2008 to 2016 Manage and Maintain enterprise-level NetApp (SAN)Manage and Maintain Windows Print server for various Warehouse’sManage and Maintain Symbol / Zebra warehouse scannersManaged migration of Symbol / Zebra scanners Windows CE to Android O/SInstalled Windows License server.Upgraded Windows 7 to Windows 10

Las Colinas

Systems Administrator Responsible for the effective planning, provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure 24/7/365 days.Responsibilities:Maintain Symantec Messaging Gateway (Spam Filter)Maintain backups with Veeam Backup and Replication •Implementing Copy jobs to COLOInstall and Maintain Microsoft Windows O/S servers on VM-Ware ESXi 6.0 environment Manage and Maintain Exchange 2010 in a clusterManage and Maintain DNS and DHCP Maintain antivirus software Forticlient (by Fortinet) on all Computers and Servers.Windows patch management using WSUS with Microsoft Active Directories policiesProjects:•Upgraded Windows Domain to 2012 leaving forest functional levels 2008•Installed and Managing ADFS 2012•Evaluated Cloud Email Archiving and made recommendations•Upgraded VMWare ESXi 5.5 to 6.0 •Evaluated cloud-based conferencing•Evaluating FreeNAS for Backup device connected though I-SCSI

Dallas

Network / Systems AdministratorResponsible for network management and maintaining Information technologies equipment in corporate environment and remote offices. Responsibilities: Install and maintain Microsoft Windows O/S servers on VM-Ware 5.5 environment Managed VM-Ware 5.5 environment. Maintain 150 Windows server with O/S versions 2003,2008, 200R2, 2012 Maintain configuration changes Cisco IP routers and switches Supported ASA Firewall rules and routes Supported Cisco phone system Supported Active Directory and policies Manage Exchange 2010 / Microsoft 365 Exchange in the cloud Maintain Barracuda SPAM and Web filter Mentoring role with help desk support team III Level Support for infrastructure Projects: Installed and Managed Code42 Crash Plan Rolled out Code42 Crash Plan software using SCCM Installation Lead Tech Assigning Appsense server roll out. Sustain Malwarebytes Management Server environment

Responsible for network management and maintaining Information technologies equipment in the North American Headquarters and remote offices. Represents the Americas when administrators from ASSA ABLOY Hospitality global IT team meet to resolve issues and improve technologies.Highlights:Managed multiple help desk resources to resolve end-users technology issuesAudited communications invoices identifying and resolving $15,000 in erroneous billingEvaluated long distance solution and recommended a new service provider which has saved ASSA ABLOY Hospitality $100,000 since 2008.Performed an assessment of company printing and copying needs and implemented a recommendation that saved the company $5000.00 a monthImplemented Right Fax increasing efficiency of the AMS and Sales departmentTeam leader in for NAV installation, responsibility for setting up security for all users in 2005Responsible for planning, procurement and inventory management of IT related equipmentIdentified and implemented Avaya PBX solution Manage SQL database and small Crystal reports for end users Supported and maintained Navision ERP systemMaintain users and permissions for a large corporate DOMAIN environment.Key operator in Firewall One Solution with their VPN solutionsProgram phone, queues and call flows in Avaya digital phone system Acted as interim IT Manager from 2005-2006 reporting directly to the CFO

I worked in a global Information technology team as a Sr. Network Administrator. My responsible are looking over the Microsoft 2003 domain and maintain Microsoft Exchange 2003 Bridge head server. This is a global server that connects to 5 counties. Other responsibilities include installing Microsoft Windows servers within a TCP/IP network. Maintaining Microsoft Windows 2003 server with Domain Security, DHCP, WINS, DNS, TCP/IP printing. Make sure that all patches and updates are applied. Use remote control software to maintain servers and desktops when they are away form the office. Make sure that servers are backed-up every night. Maintain web server using Microsoft Front Page. Being in a help desk to resolve the issues the salespersons, VP and office staff may have with desk application and connectivity problems with VPN. I’m also the technology consulting when pricing products for purchase. This includes working with venders to get the best price for the company.

Responsible for going on site to helping customers manage and maintain their networks. This included setting up a Domain environment, using DHCP and writing login- script, TCP/IP Printing, and setting up the Internet with an ISDN Router. Upgraded customers Server/PC and software onsite. Maintain paper work the keep tracked of my time materials. Trained other technicians in how to repair PC. Other responsibilities are helping bench/field technicians take corrective actions on situations. Help in the management of the repair depot.

Assisted in managing the repair depot responsible for maintaining point-of-sale equipment for several major corporations. Responsibilities included training technicians on PC and printer repair protocols. Additionally I acted in a client-facing role managing our client's network. Highlights:Lead team responsible for developing a centralized data repository for billing data Setup and installed the application Citrix serverInstalled five routers in remote office to connect back to main office. Installed and updated PC with new connection back to the new Citrix application

Acted as Microsoft Exchange server administrator and maintained network printers, backing up servers using Arc-serve software. Primary person responsible for maintaining the RAS server both operationally and with software upgrades. Trained sales staff with RAS connectivity issues setting up outlook.

Repaired and maintained customer desktop, notebooks, and servers performing warranty repair as an agent of Compaq, IBM, HP, and Toshiba. Team Leader installation of the ISDN network Internet access for customer. Performed customer configurations IT equipment also managing their networks. Manage the internal network by setting up domain users.Highlights:Trained and managed printer and PC bench technicians.Lead team responsible for the rollout of PC and Server equipment for major retail outlet.Used replication software to cut setup time of a five computers and server for a 10 hours setup to 4 hours.Part of the priory response team that would fix the issue on site for CVS Pharmacy.

Responsible for warranty repair as a Compaq, IBM, HP, Toshiba agent. Warranty repairs required significant on site work. I assessed in setup Compaq Rack server getting ready for Net work Administrator to install operating systems.

Associates Of Arts In Engineering Technology, Robotics And Fluid Power

Education record

Activities and Societies: Industrial Arts, Football