Currently managing radioCITY; 416 units spread over two towers and townhouses located on the former headquarters of the Canadian Broadcasting Corporation. In my role, I provide strong leadership and management direction in the development of short-term and long-range plans. Put another way, I oversee the entire operation and consistently adhere to and execute the mission and vision of an astute Board of Directors and highly-engaged community.Daily activity sees me carrying out a wide range of duties; from handling micro and unit owner-related concerns through facilitating Board meetings to steering macro and corporation-associated building restoration capital projects.Other endeavors include developing recommendations for goals and action plans to achieve Board objectives. This daily activity eventually leads to annual goal setting culminating in the development and presentation of the annual working and capital budget.While ensuring I maintain on-site visibility throughout the common areas and facilities, making sure I am accessible to the residents, I am constantly reviewing the organizational structure, job descriptions and functions of the administrative, security/concierge and housekeeping staff.Using my knowledge of the community’s governing documents, related legislation and insurance policies; I ensure due diligence for the protection of radioCITY’s stakeholders, funds, property and assets against all reasonably foreseeable contingencies or losses.Understanding the contracts that radioCITY is party to, I keep a watchful eye on the service providers and contractors we have partnered up with, making sure that the negotiated terms and pricing of our agreements with them is adhered to.Routine building inspections of the interior and exterior elements of the property result in ongoing action plans being created and implemented. This is all done while adhering to the master and maintenance calendars, associated budgets and fiscal responsibility.

Managed radioCITY; 416 units spread over two towers and townhouses located on the former headquarters of the Canadian Broadcasting Corporation. In my role, I provide strong leadership and management direction in the development of short-term and long-range plans. Put another way, I oversee the entire operation and consistently adhere to and execute the mission and vision of an astute Board of Directors and highly-engaged community.Daily activity sees me carrying out a wide range of duties; from handling micro and unit owner-related concerns through facilitating Board meetings to steering macro and corporation-associated building restoration capital projects.Other endeavors include developing recommendations for goals and action plans to achieve Board objectives. This daily activity eventually leads to annual goal setting culminating in the development and presentation of the annual working and capital budget.While ensuring I maintain on-site visibility throughout the common areas and facilities, making sure I am accessible to the residents, I am constantly reviewing the organizational structure, job descriptions and functions of the administrative, security/concierge and housekeeping staff.Using my knowledge of the community’s governing documents, related legislation and insurance policies; I ensure due diligence for the protection of radioCITY’s stakeholders, funds, property and assets against all reasonably foreseeable contingencies or losses.Understanding the contracts that radioCITY is party to, I keep a watchful eye on the service providers and contractors we have partnered up with, making sure that the negotiated terms and pricing of our agreements with them is adhered to.Routine building inspections of the interior and exterior elements of the property result in ongoing action plans being created and implemented. This is all done while adhering to the master and maintenance calendars, associated budgets and fiscal responsibility.

Managed operations of property located throughout the GTA. This consisted of ensuring all corporate policies and procedures were effectively implemented and that property documents were maintained and managed in both hard copy and electronically in the shared network. Routinely facilitated ongoing communication with staff, tenants, contractors, support personnel, leasing agents, senior management and valued clients.Daily activity included the ongoing performance assessment of third-party service providers, tendering of operating contracts for those that were under-performing, ensuring that competitive pricing was realized and insurance documentation was valid and in place.Reviewed and approved invoices, accruals and tenant charges, and effectively managed the collection of all monies due in a timely manner. Ensured all aspects of tenant lease administration and rent collection was carried out, and day-to-day administrative operations were maintained and executed on a timely basis.Monthly activity included the drafting and submission of the Manager’s Report and any other reporting as required under the management agreement. Such reporting encompassed property performance and condition, both fiscally and physically, detailing variances, tenant arrears, tenant retention efforts and significant changes in the market.Where applicable, liaised with outside brokers on the leasing of vacant space and as required, coordinated the build-out of tenant and capital improvements. Effectively developed and maintained strong tenant relations through regular interaction and property inspections, providing guidance and direction to ensure tenant and client satisfaction.On a quarterly basis, studied significant budget variances to identify trends, re-forecasting the budget if necessary, and enabling continuous improvement in fiscal planning. On an annual basis, assumed responsibility for the preparation, submission and client acceptance of the operating and capital budgets.

Managed “The Verve”, an eco-engineered, Gold LEED (Leadership in Energy & Environmental Design) certified condominium corporation, consisting of 444 upscale units and amenities. My role consisted of routinely drafting monthly board meeting reports, reviewing/keeping minutes and maintenance records, completing action items, coordinating insurance and other contract renewals, overseeing tender processes, maintaining emergency plans and processes, assisting in the drafting of the annual operating plan and budget and presenting each to the Board of Directors.

Managed two downtown Toronto condominium corporations known as Village by the Grange and Grangetown along with the Grange Service Corporation, comprised of almost 700 residential and Ontario College Art and Design (OCAD) University spaces, that also involved working closely and in partnership with The Torgan Group (retail and food court space) and Pace Properties (underground commercial parking space). Along with the site engineer, organized and initiated all of the activity that accompanied a $5,000,000.00 exterior masonry/stucco building wall restoration project including the scope of work/tender process, construction meetings and communication to the residents affected by the project including town hall gatherings. In addition, laid the groundwork for an accessibility/access control systems implementation project. Supervisory responsibilities consisted of overseeing a staff of two administrators, a maintenance manager and three superintendents as well as crews responsible for waste management, site housekeeping and property security/access control.

Managed Harbour View Estates III condominium corporation (in CityPlace) comprised of almost 600 units as well as the site’s expansive 35,000sf recreation centre and extensive shared facilities. Co-steered the site through a multi-level underground garage membrane replacement project and a significant legal claim against the previous property management firm related to a poorly-negotiated multi-year hydro contract. Also uncovered two significant areas of money wastage; one related to tax overpayment and another related to utility costs that were incorrectly invoiced. In resolving these separate issues, I tenaciously dealt with government and private developer bureaucracies in various departments, ensuring the tracking of all the communiqués countering each delay tactically and diplomatically.

Managed three condominium corporations comprised of 420 units and one shared facility known as South Kingsway Village, supervising three superintendents, site housekeeping and property security/access control team. Responsible for two major projects carried out during my tenure; a significant garage expansion joint replacement/waterproofing project and an interior corridor refurbishment project. Realized costs savings and an “ahead-of-schedule” completion via skillful time-management efforts, ensuring weather-related work was carried out according to the weather and not strictly by the construction schedule.

Managed a portfolio of four high and low-rise condominium corporations encompassing 442 units in Hamilton, complete with on-site superintendents and security. In addition to carrying out all the usual property management responsibilities and tasks in an efficient manner, became quite adept at creating project specific RFP’s, making the entire proposal decision-making process easier for Boards of Directors.

Represented many Golden Horseshoe clients and worked with many customers while drafting Lease Agreements and/or Agreements of Purchase and Sale for various forms of commercial real estate, ranging from simple office space through retail health food stores to cavernous, freestanding industrial buildings. Responsible for the preparation of all marketing and transaction services documents relating to the purchase/sale and leasing/letting of commercial real estate. This included drafting reports, proposals, contracts and letters, assembling listing material and data, arranging for signage and collecting required signatures on FINTRAC and other forms. Developed and maintained a building, listing and network database, and expanded on this network of colleagues, clients and customers via my relationship management skills to proactively identify business opportunities.

Managed a portfolio of nine condominium corporations (encompassing over 500 units) and one commercial complex throughout the Golden Horseshoe, including town-homes, stacked town-homes and high-rises. Routinely drafted everything from annual budgets, bi-annual newsletters and requests for proposals to everyday correspondence covering everything from rules to alteration approvals. In addition to participating in over a half-dozen board meetings per month, organized and chaired dozens of turnover meetings, special general meetings and annual general meetings. Represented boards well at CCI conferences, ACMO functions and legal actions and guided boards through performance audits, reserve fund studies and major remediation projects.

Represented many Hamilton-Burlington clients and worked with many customers while drafting Lease Agreements and/or Agreements of Purchase and Sale for various forms of commercial real estate, ranging from simple office space through retail health food stores to cavernous, freestanding industrial buildings. Responsible for the preparation of all marketing and transaction services documents relating to the purchase/sale and leasing/letting of commercial real estate. This included drafting reports, proposals, contracts and letters, assembling listing material and data, arranging for signage and collecting required signatures on FINTRAC and other forms. Developed and maintained a building, listing and network database, and expanded on this network of colleagues, clients and customers via my relationship management skills to proactively identify business opportunities.

Represented many Oakville/Milton clients and worked with many customers while drafting Lease Agreements and/or Agreements of Purchase and Sale for various forms of commercial real estate, ranging from simple office space through retail health food stores to cavernous, freestanding industrial buildings. Responsible for the preparation of all marketing and transaction services documents relating to the purchase/sale and leasing/letting of commercial real estate. This included drafting reports, proposals, contracts and letters, assembling listing material and data, arranging for signage and collecting required signatures on FINTRAC and other forms. Developed and maintained a building, listing and network database, and expanded on this network of colleagues, clients and customers via my relationship management skills to proactively identify business opportunities.