Requested for service of professional music production studio computers.Cleans computers of unneeded files, viruses, and unneeded software without the use of virus protectionResponsible for installation of software and software related hardware, making sure that they work smoothly with the computer for production needs.Specializes in locating intricate problems that causes computers to run haywire.Needed for resetting and reinstallation of Windows xp/7/8.1 based operating systems with all software and hardware.Extensive knowledge of Windows software locations which aid in solving complex software problems in the computer.

Saint City/Whitehead Memorial Church of God in Christ Responsible for overseeing two church music departments that include over 65 members.Also responsible for the scheduling of rehearsals and events necessary for the success of the church.

One has maximized online educational administration responsibilities by inputting student information, observed student scores, and assigned web curriculum to every K-12th grade on Skills Tutor by Houghton Mifflin. held the position of School Data Administrator responsible for input of student information and web based lessons assigned individually. Taught Computers to 25 + students per class. K-8th grade Provided technical support for every classroom making sure each classroom computer was running smoothly for teaching and instruction.Responsible for installation and upgrade of all hardware and software for desktops, laptops servers and interactive whiteboards.

• Provided Tier 1 and Tier 2 Technical Support to all users• Technical Administrator for all external vendor support services• Installation and upgrade of all hardware and software desktops, laptops servers• Maintained hardware and software upgrades on local desktops and servers• First call resolution for all trouble ticket incidents and break/fix requests • Online Educational Administration• Training and Computer Instructor

Resolved victims concerns, demonstrating effective listening skills and applying organizational knowledge to solve problems.Maintained appropriate client confidentiality concerning written and verbal communication.Reorganized filing system to reduce material loss and enhance ease of use.