James Willcocks Email & Phone Number

Wellington, New Zealand

Wellington & Wairarapa, New Zealand

Highlights of my role included: Leading the team that delivered a very successful General Elections during the pandemic, a late change to the election date while simultaneously running two referendums. This delivery included the technology for the mass delivery of the technology for NZ’s biggest event. Successfully delivering the Information Systems Strategic Plan (ISSP). Setting out the strategic goals and objectives for Information Technology at the Commission.Strong financial management, forecasting, and budgeting to allow my team to be able to make the most out of every available dollar allocated. leadership and stewardship roles on various Project Steering Committees across the Commission.Heading up a team that provides excellent service delivery for electoral events as well as providing great core BAU service across all business units.Taking the lead on Business Continuity BCP for the Commission and started to redesign the BCP as well as give guidance to other business units on how to proceed.Overseeing investments and putting significant resource into cyber threat detection and response. Leading substantial software, infrastructure and process improvements.Leading work on redevelopment of contractual Agreements with suppliers.Leading the modernisation of the working environment by introducing new tools, process, and ways of working.Strongly supporting project methodology and advocating, improving process across the Commission.Service Delivery| Strategic │Transformer | Implementer | Change Agent| People Leader

Wellington & Wairarapa, New Zealand

Highlights of my role included: As the Services Director, I oversaw the programme delivery of software, hardware, infrastructure and their associated applications for the New Zealand Police and the New Zealand Fire Service. I was also responsible for facilities management, budget forecasting and revenue recognition. During my time there I also had responsibility for managing several programmes of work, service delivery, application delivery and client relationships for various Australian public safety agencies prior to a restructure within the Hexagon business. Highlights of my role include: • Established a new business unit and team based in New Zealand to cater for the specific needs of the New Zealand Police and the New Zealand Fire Service. This new business unit coupled with the Australian team included over 55 staff with a broad range of highly experienced specialised and senior staff• Transforming the New Zealand Police and New Zealand Fire Service operations, leading technology projects that resulted in significant improvements to nationwide communications, safety, efficiency, and large reductions in operational costs.• Bridged the gap between the business needs of public safety organisations (Police, Fire Service and Ambulance) and our technical teams, finding creative, innovative, and technologically advanced solutions that transform the way these organisations operate. By understanding the needs, challenges, and strategies of the organisations.• Managed budgets of around NZ$18 million p.a., along with individual projects with budgets of up to NZ$9 million. Excellent track record for ensuring projects were delivered within budget.• Engaging with and empowering teams to perform at an exceptionally high level and collaborate to deliver innovative solutions to complex challenges. I led culturally diverse teams across geographically diverse locations, ensuring collaboratively towards our business goals.

Highlights of my role included: • Sole responsibility for Wrightson’s infrastructure, network and software development, managing a team of 12 who supported 1400 users across 120+ sites in New Zealand. • Acted for the Chief Information Officer (CIO) at times, with full financial delegation.• Ensured the strategic plan for information services aligned with the changing needs of the business. • I led process improvements that ensured the business was empowered with excellent technology to ensure our business units operated efficiently. • Led the smooth transition of ICT services following the purchase of 35 Williams and Kettle stores, providing a seamless integration of services while ensuring operational efficiency.

Various management, project management, strategic, analytical and operational rolesHighlights of my role included: • Transitioned ICT services (software and infrastructure) during the formation of Fonterra. In 2001 the New Zealand Dairy Board merged with two other dairy cooperatives to eventually form Fonterra. I was part of the project team leading the ICT strategy and direction for the newly formed business• Managed expenditure budgets of NZ$27 million p.a., developing, articulating, driving, and implementing strategies to utilise our budget to improve services• Led global initiatives that optimised service delivery and streamlined the business. A project highlight is a worldwide rollout (across 80 sites) of a demand-forecasting tool. This included providing on-site guidance and direction to culturally diverse teams across Germany, South Africa, USA, Hong Kong, South Korea and Singapore