James Williams

James Williams Email and Phone Number

Co-Founder @ KPATH AI
Odense, DK
James Williams's Location
Odense Kommune, Region of Southern Denmark, Denmark, Denmark
James Williams's Contact Details

James Williams personal email

n/a

James Williams phone numbers

About James Williams

I'm a Digital, eCommerce, UX and CX Leader assisting enterprise and smb businesses to define and realise their Digital, eCommerce and Customer Experience Strategy. This is achieved through my comprehensive background in Technology, Digital Marketing and Business. I have held roles as Global Head of Digital for a multi billion dollar Bosch Business unit and for the last 7 years been heavily focussed in UK Rail and Bus with First Group and Arriva. My expertise lies with a clear ability to work at both the strategic level and the detailed level, allowing me to build and align transformation with business objectives, the customer needs, the end to end customer journey, measurement frameworks, and marketing. Transforming technology, people, and processes to deliver significant ROI for the business and a personalised end to end experience for their customers.

James Williams's Current Company Details
KPATH AI

Kpath Ai

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Co-Founder
Odense, DK
Website:
kpath.ai
Employees:
5
James Williams Work Experience Details
  • Kpath Ai
    Co-Founder
    Kpath Ai
    Odense, Dk
    View
  • Hydn Security
    Chief Operating Officer
    Hydn Security Apr 2022 - Present
    View
  • Arriva Group
    Digital Retail Consultant
    Arriva Group May 2015 - Jun 2021
    Sunderland, North East, Gb
    View
  • First Group (Rail)
    Head Of Digital Retail
    First Group (Rail) Mar 2012 - May 2015
    Aberdeen, Scotland, Gb
    First Group - Online Retail Solution Architect, Internet Marketer and StrategyCurrently contracted by First Group to act as their online retail solution architect, and online / retail strategist for all their UK Rail Franchises (First Great Western, First Trans Pennine Express, Scot Rail, First Capital Connect and First Hull Trains).2012 I delivered the migration project for all of the franchises (Train Operating Companies) away from thetrainline online retail platform to the ATOS Origin platform. This took place over a 8 month timeframe and was said to be the biggest IT project in UK Rail for some time.I am responsible for the online retail solution technically which requires a high level of technical expertise and business analysis skills to understand the highly complex UK Rail processes and systems. Part of my role with strategy and vision was to bring the concept of Big Data and personalization across all customer touch points to First Group. This now moving forward and I am part of the team creating the solution, and responsible for delivering the impact to the digital channels.In the Internet Marketing domain I have put in place the tools that allow First Group to drive continuous improvement across their digital domain. On a day to day basis I am responsible for the design and delivery of the continuous improvement, product management and roadmap management for the desktop web, mobile web and mobile application. This combines with supporting all touch points for online retail across First Group.
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  • Bosch
    Global Head Of Digital
    Bosch Aug 2010 - Aug 2011
    Farmington Hills, Mi, Us
    Responsible for global internet marketing strategy for Bosch Power Tool Accessories driving Accessories into the online world for the first time. My first task of creating a global internet strategy and ecommerce strategy has now come to a close with approval at all levels I am now beginning the execution phase of my role in europe, as well as supporting implementation across all global regions.The KSO was to create an uplift of online sales globally as a % of global sales across all channels. I achieved this with a >100% uplift year on year. I was also responsible for the change that Amazon.co.uk made to link power tool accessories to power tools which has now been adopted across all power tool brands on Amazon.
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  • Digital Union
    Senior Ebusiness Consultant
    Digital Union Oct 1999 - Jul 2004
    Gb
    eBusiness consultant focused on B2B and B2C eCommerce, CRM/ERP/eCommerce system integration in multi-channel businesses. Roles performed: Developer, Project Manger, Development Manager, Technical Architect, Business AnalysisMajor Clients: Amersham Biosciences, Atlas Copco, KiddeOnline Retail Platforms: IBM Websphere Commerce, IBM Lotus Domino 3rd Party eCommerce PlatformLotus Domino PCLP accredited (v4 and v5)
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James Williams Skills

E Commerce Mobile Applications Strategy Project Management Web Analytics Management Web Marketing Digital Marketing Online Marketing Product Management B2b User Experience Multi Channel Marketing Sem Google Analytics Online Advertising Marketing Strategy Email Marketing Business Strategy Enterprise Software Crm Seo Business Analysis Cms Digital Strategy Product Development Social Media Marketing Web Project Management Analytics Social Media Web Content Management Ppc E Business Mobile Marketing Solution Architecture Product Design Integrated Marketing Conversion Optimization Integration Product Launch Marketing Management Product Innovation Customer Insight Competitive Analysis Social Media Measurement Customer Acquisition International Marketing Affiliate Marketing Product Marketing Customer Experience

James Williams Education Details

  • Bournemouth University
    Bournemouth University
    Psychology And Computing

Frequently Asked Questions about James Williams

What company does James Williams work for?

James Williams works for Kpath Ai

What is James Williams's role at the current company?

James Williams's current role is Co-Founder.

What is James Williams's email address?

James Williams's email address is ja****@****x.co.uk

What is James Williams's direct phone number?

James Williams's direct phone number is +4419152*****

What schools did James Williams attend?

James Williams attended Bournemouth University.

What are some of James Williams's interests?

James Williams has interest in Futurology, New Technologies, Transformation, User Experience, Customer Journeys.

What skills is James Williams known for?

James Williams has skills like E Commerce, Mobile Applications, Strategy, Project Management, Web Analytics, Management, Web Marketing, Digital Marketing, Online Marketing, Product Management, B2b, User Experience.

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