- Manage client relations between multiple high value properties.- Designing proposals to solve any landscape issues from plant material to hardscape and drainage. - Managing the project from design and sale to completion.- Quality control of contract services.

- Onboarding new clients to begin developing a relationship with the client and ensuring all required launching steps were completed and set up to succeed.- Managing client expectations.- Mapping out standard processes and creating custom processes for common and uncommon account variables.- Helping clients understand the reasoning behind their new and ongoing strategies to avoid future misunderstandings. - Maintaining a straight forward relationship with clients that assures clients we are aligned with their business strategy and goals.- Placing and monitoring client content and deliverable orders.- Experienced with both Google Workspace and Microsoft Office.- Working knowledge of CRMs, and project management software.- Accurately recording and translating client feedback and objectives between multiple teams.- Monitoring client accounts to proactively avoid campaign disruptions.- Resolving client complaints and adjusting processes internally to reduce the risk of repeated errors.- Educating clients in order to increase retention and reduce turn over.

- Managed a team of landscapers and their schedules betweenproperties.- Responsible for organizing material and machine pick-up and loading.- Driving, using, maintaining, and properly operating heavy equipment.- Monitoring and enforcing OSHA safety practices.- Quality control

-Worked with an independent handyman and remodeling company on a variety of projects from remodeling to roofing.-Carpentry, Painting, Roofing, Remodeling.-Biggest project was tearing out, rebuilding, and refinishing a barn for up to 20 horses.

- Oversaw a group of client accounts.- Ensured payment, paperwork, and secure information processing.- Handling sensitive information according to privacy laws within a Federal database.- Problem solving with clients to work towards obtainable and permanent solutions.- Time Management and Prioritization

Typical serving experience:Customer ServiceHandling CashTime ManagementElectronically entering orders in POS systemFollowing Safety Guidelines

While completing my bachelors degree, I was president of Alpha Psi Omega, the Theatre Honors Society. -Organizing members for various fundraising and promotional events-Overseeing fundraising events-Ordering show T-shirts and promotional items