James Winslow Email & Phone Number

Greensborough, Vic, Au

Greensborough, Vic, Au

*Developed and delivered customised curriculum*Assessed student needs and progress*Facilitated intercultural discussions

Templestowe, Victoria, Australia

*Patient admissions, registrations and maintaining accurate records*Managing incoming and outgoing office communications*Assisting with patient inquiries relating to their admission*Data entry*Maintenance and development of filing systems

Melbourne, Victoria, Australia

Administration temping roles at Melbourne Health and Lion*Invoice processing*Data entry*Invoice processing*Prepared and edited correspondence, reports and documents for accuracy*Order tracking

*Developed and delivered customised curriculum*Assessed student needs and progress*Facilitated intercultural discussions

Taipei, Taipei City, Taiwan

*Awarded the Huayu Enrichment Scholarship, I undertook a semester of intensive Mandarin language studies at National Taiwan Normal University. *While studying full time, I continued to hone my communication skills by working as a freelance ESL tutor

Melbourne, Victoria, Australia

As an usher at the Australian Open and Cirque du Soleil, I excelled in:*Providing exceptional customer service to enhance guest experiences*Efficiently managing crowd control and guiding attendees to their seats*Handling ticketing issues with professionalism and courtesy*Ensuring the safety and comfort of all guests in dynamic event settings

Melbourne, Australia

*Guided new customers through complex internet sign-up processes, resolving technical issues and ensuring clear understanding*Navigated NBN network changes, adapting procedures and effectively communicating updates to customers while maintaining high service standards*Balanced customer satisfaction and business needs by applying critical thinking to complex inquiries, leading to successful resolutions under pressure

Melbourne, Australia

*Provided customer support for the Myki public transport ticketing system, resolving complex inquiries and complaints*Maintained data accuracy and ensured compliance with privacy regulations while processing payments and handling customer information*Collaborated with team members to troubleshoot system issues, demonstrating teamwork and problem-solving abilities

Master Of International Relations, International Relations And Affairs

Chinese Language Studies

Graduate Diploma In Arts, Asian Studies

Bachelor Of Arts - Ba, Politics