James Wong

James Wong Email and Phone Number

Capability Domain and Team Lead - Regulatory Reporting @ Nimble Approach
Wakefield, GB
James Wong's Location
Wakefield, England, United Kingdom, United Kingdom
About James Wong

I am a highly experienced and delivery focused Programme/Project Manager, Advanced Certified Scrum Product Owner and Lead Product Consultant/Analyst, possessing extensive cross industry experience (Including 12 years in Management Consulting) in all phases of the project lifecycle. Specialising in the Sports Betting/iGaming industry sector, I have a proven track record in the successful delivery of global, time sensitive and strategic programmes of work using both Waterfall and Agile ways of working. Experienced in working collaboratively with both internal/external cross-functional teams, I have helped to deliver large scale business transformation, major strategic change programmes, business process/operational improvements and product strategy.Programme/Project Management experience ranges from the management of multiple business areas in preparation for launching a sports betting platform to delivering tactical time boxed engagements, solution delivery assurance/advisory projects, compliance projects around AML and GDPR and Product Management/Ownership. Recent project deliverables include the Project Management of multiple business areas to ensure launch readiness for a new mobile sports betting platform, a company first.Lead Product Consultant/Analyst roles include workstream lead analyst responsibilities for the delivery of a new strategic digital sportsbook platform for mobile sports betting in the US, workstream lead analyst responsibilities on a programme of work to migrate a digital platform underpinning three UK businesses onto an in-house proprietary platform and several key strategic and regulatory projects across multiple business channels as part of major change programmes.Key Professional Skills & Attributes• Extensive Cross Industry experience (Gambling (US&UK)/iGaming/Technology, Consumer Business/Retail)• Waterfall and Agile (Scrum, Kanban) ways of working• Experienced Stakeholder Management to SLT Levels• Product Ownership/Management• Launching Sportsbooks in US States, regulatory analysis of sportsbook and casino regulations• Gaming platform migrations• Proven ability to deliver strategic/transformational programmes in challenging, strictly regulated industry sectors globally (US/Europe)• Knowledge of Compliance Regulations within the UK and US Gambling and iGaming Industry• Excellent interpersonal skills with the ability to liaise with stakeholders at all levels• Highly motivated and enthusiastic with a pro-active approach• Effective written and verbal communicator• Extensive BA skills and cross industry experience

James Wong's Current Company Details
Nimble Approach

Nimble Approach

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Capability Domain and Team Lead - Regulatory Reporting
Wakefield, GB
Website:
nimbleapproach.com
Employees:
114
James Wong Work Experience Details
  • Nimble Approach
    Capability Domain And Team Lead - Regulatory Reporting
    Nimble Approach
    Wakefield, Gb
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  • Allwyn Uk
    Senior Delivery Manager
    Allwyn Uk Dec 2022 - Present
    Acting as a Senior Delivery Manager on the Transition Programme which enabled Allwyn to take over The UK National Lottery for the 4th Licence from Feb 24’. Working within a highly regulated environment with significant oversight from the UK Gambling Commission, my role resides primarily within the ‘Play Digitally’ Programme, one of seven major programmes of work which seeks to enhance the digital offering through launching a new web and app experience enabling functions to grow our player community, enhance our digital management solutions and improve player safety. I am currently responsible for the delivery of three key projects within this programme of workCMS Project: Delivery of the Magnolia Content Management Solution enabling Allwyn to effectively create, manage, and deliver digital content across both our Web and Mobile ApplicationsPlayer ID Project: Delivery of Experian Solutions which will enable Allwyn to ensure that digital players are effectively managed through the various customer journeys. This includes an Integrated Digital Identify and Fraud Risk Platform, a Data Quality and Enrichment Platform to help achieve a Single Customer View, and a Financial Vulnerability Management PlatformGeoFencing: Delivery of the NeuStar GeoFencing solution to ensure our digital players are physically located in the UK and IoMDelivery management responsibilities include stakeholder management up to C-level, OpCom and Programme delivery board representation, project status reporting and comms management, contract management, management of multiple external 3rd party stakeholders and vendors, build and management of project plans, cross programme/project dependency management, RAID, project scope management, ITSM, change management, business readiness, workshop facilitation, migration of data and digital assets, test strategy management and planning, Agile & Waterfall delivery, building operational/technical capabilities and processes, operational process playbook
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  • Usability Digital
    Senior Product & Compliance Consultant
    Usability Digital Jul 2021 - Aug 2022
    Acting as a Project Manager in supporting a subscription-based US TV company launch a mobile sports betting platform for the very first time (Now live in 4 states). Project Management of all business areas (Compliance, Finance, Regulatory Technology, Marketing, Customer Care, Fraud Risk & Payments and InfoSec) through the end-to-end journey to ensure business readiness for launch. Tasks included the analysis of multiple state regulations to ensure that both the various business areas and platform are regulatory compliant, supporting the business in the certification testing of Payment Methods, leading the business with the submission of regulatory artefacts to the state regulators, working with the product team to define product backlog items, and the daily management/planning/tracking of tasks/tickets through the duration of the programme with programme stakeholders across multiple time zones. Internal stakeholder management to SLT levels and the management of various external third-party companies including the platform provider.Acting as a Project Manager at a newly established start-up company to provide regulatory assurance and assist in the planning, development and delivery of a unique Sports Stock Market Platform in the state of New Jersey, an Industry first. Acting as a Product Consultant/Analyst in supporting various sports betting organisations in completing various phases of work. Analysis of state regulations for both Sportsbook and iCasino, development of test scenarios based upon state regulations, working with the Head of Product and Senior Compliance Officer in the definition and development of Strategic Product Offerings to take to the market.
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  • Rank Interactive
    Senior Business Analyst
    Rank Interactive May 2020 - Jul 2021
    Acting as a Senior Business Analyst supporting a major change programme to migrate the existing (Bede) digital gaming platform for each of the Rank businesses (Bella, Mecca Bingo, Grosvenor Casinos) across to the proprietary Stride digital gaming platform. Working with Cross-Functional teams, Internal stakeholders, Programme Management, Compliance, Technical Teams and External partners. Teams based across multiple time zones (Mexico, UK, Gibraltar, South Africa, Mauritius and Australia).Data Migration Workstream – Leading the business analysis for the data migration of player accounts from an external digital gaming platform to a proprietary digital gaming platform. Working with business stakeholders to define migration specific business rules and address associated mapping queries, developing the strategy associated with the management/migration of Player IDs across multiple satellite systems and Casino Game Providers across platforms, defining the migration strategy for Responsible Gaming Limits and the management of customer self exclusion across multiple gaming licences.Data & Marketing Workstream – Working with the Product Owner and business/technical stakeholders in defining the strategy/approach for automating the manual posting of a series of financial journals into MS Dynamics. Working with business stakeholders to assess the business usage of a self-service reporting tool and support the transition across to an alternative software solution. Supporting the BI Team in identifying data sources which currently underpin data models and dashboardsPMO – Working with the Programme Management Team and senior business stakeholders to develop the cutover runbook and leading the development of the associated cutover and post-cutover hypercare resource scheduling plans. Assisting the business in aligning and determining the future state strategy for managing Player VIP statuses/processes.
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  • William Hill Global (International)
    Lead/Senior Business Analyst
    William Hill Global (International) Dec 2018 - Nov 2019
    Leeds, England, United Kingdom
    Acting as the Lead Business Analyst as part of the ‘Liberty Programme’, I lead the analysis work on a number of key workstreams as part of this major global programme of work in building and launching a new strategic digital sportsbook platform/application for mobile/online sports betting for the US state of New Jersey, with subsequent expansion across multiple US states. Working with Cross-Functional teams, Internal/External Product Management stakeholders, Programme Management, Technical Teams in the analysis of elicited business requirements and input into joined up programme plans. Teams based across multiple time zonesData Migration Workstream - Leading the business analysis for the data migration of the customer/player account data set from the legacy platform onto the new strategic digital sportsbook platform/applicationBusiness Readiness/Change Workstream – Leading the analysis in ensuring that the internal business teams (Business Acceptance, Operational Readiness, People Readiness, Regulatory Compliance), our customers and external strategic partners are well prepared for the introduction of the new strategic digital sportsbook platform which the ‘Liberty Programme’ will deliverCompliance & Certification Workstream – Leading the analysis work to ensure that WH achieves regulatory compliance and certification with the New Jersey Division of Gaming Enforcement and the Indiana Gaming Commission. Working with the Internal Compliance team and the respective state compliance teams to analyse the regulations and support all processes associated with the delivery of the submission documentation. This included gap analysis and collaboration with development teams/partners in the assessment and scoping of regulatory requirements in order to deliver an optimised solution taking into account of the impact to customer journeys. Working with the InfoSec/Architecture teams to ensure that the multi-state network architecture is regulatory compliant
  • William Hill Organisation (Retail)
    Lead/Senior Business Analyst
    William Hill Organisation (Retail) Aug 2016 - Nov 2018
    Leeds, England, United Kingdom
    Acting as the Lead/Senior Business Analyst in delivering analysis work on a number of key strategic and regulatory projects across multiple business channels as part of a major change programme.EPoS Platform Replacement Programme – Leading the Business Change Analysis Workstream (Circa 50 business areas) supporting the replacement of the existing EPoS platform for the UKHTML Evolution (Gantry Gaming Initiative) – Leading the business analysis to support the development and launch of innovative new gantry gaming products (A William Hill first – ‘Lucky6’ and ‘WH Virtual Darts Championship’) and ‘Jackpot Bets’ in order to mitigate the impact of triennial legislation. Project management, product ownership, and assisting in the building of a strategic pipeline/vision of future products. Stakeholder management and reporting to SLT level and internal/external partner engagementGeneral Data Protection Regulation (GDPR) – Working with multiple parties (E&Y, Wiggin, WH business stakeholders) in the development of the GDPR solution, and supporting the ‘Policies & Privacy by Design’ and ‘Data Breach Management’ workstreamsIdentity & Access Management – Providing business analysis to support the investigation and subsequent RFI process into a new enterprise wide Identity & Access Management (IDAM) and Identity & Governance Administration (IGA) solutionPLUS Business Readiness – Leading the business analysis for the Business Change function in the UK and Philippines to ensure that the business is operationally ready (Included the defining and supporting of the customer on-boarding process) to support the launch of the new William Hill PLUS Wallet solution. 4th Anti-Money Laundering Directive (4AMLD) – Project Management and impact assessment of how this will impact both the William Hill Retail & Online channels. Solution options analysis around customer due diligence and the alerting & tracking of customer transactions across both Retail and Online channels
  • Arco: Experts In Safety
    Lead/Senior Business Analyst
    Arco: Experts In Safety Feb 2015 - Aug 2016
    Hull, England, United Kingdom
    Acting as the Lead Business Analyst, I helped to establish a new Business Analysis function within the UK’s leading supplier of Safety and PPE products, and provided business analysis support for projects as part of a major strategic change programme. Working with Programme Management and the Senior Leadership Team, I advised on BA best/good practice, developing key business deliverables and supporting/advising the PMO team on the development of the PMO function and the development of a new Project Governance Framework subsequently used to deliver all major strategic change projects.Data Driven Targeting – Analysis supporting the implementation of an in-house scoring engine to deliver data driven insight to drive target marketing to our customersVendor Performance Management – Analysis supporting the development and implementation of a new Vendor Performance Management Dashboard. Utilising delivery performance metrics to leverage contract negotiationsTelephony – Analysis supporting the implementation of a new call recording solution provided by an external third partyMyArco – Analysis support during the blueprinting phase of the implementation of a new SAP HR solutionSupply Planning – Provided the business with analysis and assurance with the management of the SI partner during the implementation of a new SAP materials planning optimiser (SAP APO) solution
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  • Rs Components
    Lead/Senior Business Analyst
    Rs Components Apr 2013 - Dec 2014
    Corby, England, United Kingdom
    Leading a team of Business Analysts working within a major (Global) strategic change programme, and supporting projects implementing new back office enhancements/solutions. Acting as the Lead Business Analyst, responsibilities include the management, mentoring/coaching of BA resources assigned to programme workstreams, delivering BA best/good practice and developing key business deliverables. Global Product Management Solution – Leading the business analysis (Team of 5 analysts) on a Global Product Management Solution project across the UK/US and the Far East, as part of a wider global programme of strategic change projects. Stakeholder engagement up to a Global SLT level and providing clear visibility, deliverables, development and delivery of stakeholder visionGLS & UPS Carrier Changes – Leading the business analysis to enhance an existing solution through the introduction of new SAP carrier despatch labels for logistics service providers to the organisationLarge Customer Development – Leading the business analysis to enhance existing customer messaging capabilities for Purchase Order Response, Advanced Shipping Notifications and Billing documentsManufacturers Pack Quantity – Leading the business analysis for the introduction of the Manufacturers Pack Quantity to the product range being offered by RS Components across the globe
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  • Deloitte
    Senior Management Consultant
    Deloitte Dec 2006 - Mar 2013
    Manchester, England, United Kingdom
    Senior Consultant working within the 'Enterprise Applications - Operations' function of Deloitte Consulting, specialising in the Source to Pay (S2P) business processes. SAP MM, SRM, MDM, CLM, Sourcing, Ariba Buyer, Ariba CLM.Project roles and responsibilities include Functional Team Lead roles responsible for ERP implementations, delivery as part of a cross functional team, feasibility assessments, software specification and selection, ERP assurance, development of target operating models and process design, requirements definition, solution development, change management, data analysis and migration, and the facilitation and delivery of end user training and post go-live support.Cross industry sector experience includes: Consumer Business/Retail, Energy, Infrastructure & Utilities, Oil & Gas, Telecoms) and Public Sector (Predominantly Local Government) organisations.
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  • Logica
    Management Consultant
    Logica Nov 2000 - Nov 2006
    Manchester, England, United Kingdom
    Employed as a Junior Consultant up to Consultant level with team leading responsibilities across numerous end to end SAP implementation projects across multiple Private (Telecoms) and Public Sector Organisations (Local Government).Specialising in the Source to Pay business process areas. SAP MM (Inventory Management, Procurement, Invoice Verification, eSourcing, SRM (eProcurement).
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Frequently Asked Questions about James Wong

What company does James Wong work for?

James Wong works for Nimble Approach

What is James Wong's role at the current company?

James Wong's current role is Capability Domain and Team Lead - Regulatory Reporting.

Who are James Wong's colleagues?

James Wong's colleagues are Callum Tipper, Jon Clarke, Jon Moore, Will Hayward, Hanjeev Singh, Mark Harriman, Will Weatherill.

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