James W. Email & Phone Number

United States

Bellevue, Washington, US

Bellevue, Washington, US

I transitioned to business intelligence and worked closely with a client's sales/leadership team. During this transition, I developed skills in Power BI, DAX, Flow/Power Automate, and Power Query. I regularly built reports in Power BI to examine the sales process from beginning to end (i.e., how leads convert to opportunities and ultimately land as.

Bellevue, Washington, US

I branched out beyond licensing and became involved in new projects. For example, I took sole ownership of support duties for software services Inviso offers (Inviso SA and r-DIA). This included accounts receivable work, data collection, technical support, and UAT testing. These new responsibilities gave me the opportunity to create bridges between our.

Bellevue, Washington, US

I improved my skills and added to my responsibilities, which allowed me to progress from the junior role. The primary function of the role continued to focus on accurately representing a client's Microsoft Licensing Statement, but I started working on larger and more complicated licensing reviews. I also began training new employees and reviewing their.

Bellevue, Washington, US

The primary function of this role was to review and ensure a client's Microsoft Licensing Statement accurately reflected owned license entitlements. I guaranteed accuracy and scope via internal routines and review processes. This role required a thorough understanding of Microsoft software licensing data, programs, and products. The ability to demonstrate.

Redmond, Washington, US

My main goal was to create the safest and best experience for Bing users, while working with internal and external partners to generate successful and compliant advertising campaigns. I ensured all requests and escalations were resolved within a given SLA. I assisted in the escalation of content when advertisers were not adhering to Microsoft’s editorial.

Redmond, Washington, US

I worked with an incredible team to determine appropriate advertising quality and relevance for Bing users. Logical assessment of ad copy, content, and significance to the user were central to successful search engine optimization (SEO). Remaining knowledgeable and current with consistently updating editorial policy and efficiently demonstrating strong.

Charlotte, NC, US

I sought to provide all clients with a valuable experience that led to satisfaction and improved sales. I identified appropriate opportunities to refer a customer to a teammate or specialist to discuss the full extent to which our services and products could make their financial life better. I prioritized activities and recognized those with the potential.

Charlotte, NC, US

I was responsible for processing transactions accurately and efficiently in a fast-paced environment. I always worked within established policies, procedures, and guidelines. Identifying customer needs and referring necessary financial products and services was also an important responsibility. I consistently sought to assist customers and deliver.