*9 years of experience in managing B2B solutions and projects across cross-functional teams, building sustainable processes and coordinating release schedules.*Lead large program launch projects end-to-end for the global customers:- Remotely deploy and operate over 5,000 digital signage devices for FNAC(French) and German airports.- Phase in Gogoro Smart Battery and Easy-to-use solution to Taiwan, China and India, over 10,000 scooters and 1,000 non-mobility devices.*Ability with Embedded system and Android software development, and familiar with Battery, Energy Storage System and Battery integration in mobility applications.*Hands-on experience with designing technical solutions for integration with Gogoro Smart Battery.*Experience communicating with technical and non-technical stakeholders across multiple business units.
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Product ManagerGogoro Feb 2022 - PresentTaipei–Keelung Metropolitan Area• Product Planning: Well-defined features with clear specifications and documents based on the business strategy and user scenarios, and also construct a powerful document system for internal cooperate partners.• Program Management: Follow the business plan and engagement to define the program milestone and control the whole program and related risks.• Technical Training: Provide the customers with detailed training to assist them in phasing in the Gogoro solution.• Customer Relationship: Well-control the customer expectations and provide useful and persuasive suggestions.• Issue Analysis: Analyze the field issue and coordinate the support teams to do the action to resolve the issue and arrange the enhancement in the plan.• Products:- Battery Management System: Plan the features and introduce the Gogoro Battery to Mobility and Non-mobility applications.- Bridge: Plan the features and manage the schedule, and provide the technical support for PBGN partners. -
Product And Program ManagerAllxon Inc. Oct 2019 - Jan 2022台灣 新北市• Solution Design: In-depth study for the behavior of Operation Technology to define the suitable features for the product. It also makes me know the B2B market and how to define the business strategy for this kind of market.• Partner Solution Integration: Study the solution of the partners (ex. Nvidia, Nuvoton, etc.) and provide the proposal for solution integration.• Product Management: Define the milestone for each release and make the release on schedule. Preparing the plan B for risk is important to me.• Specification Define: Writing the technical document, wireframe for RD teams. To guide users to use our service without barriers, I also wrote the User Manual and FAQs of the product.• Technical Training: Assist the IHV/ISV partners to phase in our service or integrate our software in their hardware products and build the SOP for the integration easily. -
Tech Assistant Of MaverickAcer Byoc Aug 2018 - Sep 2019台灣 台北市• Cross-teams Cooperation: Cooperate with cross-business groups to run the business. It makes understand how to negotiate and deal with high-level managers or BU head.• Build Image: Building the public image for President with the team in two months and help the President to write the article. The experience makes me know how to build a suitable image for the person.• Basic Finance Skill: Pick up the Finance Skill in one month and assist the President to read and review the financial report.
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Product ManagerAcer Byoc Sep 2016 - Sep 2019Taipei, Taiwan• Product Design: Design the features to solve the pain points of end-users and verify them from A/B testing. The experience makes me skill in doing feasibility evaluation and design useful features.• Cross-teams Cooperation: Experienced in SCRUM methodology with RD team and design team to quickly respond to the feedback from users and stakeholders.• Product Launch: Successful experience to launch the product on the market:− Acer Smart Plug: http://home.cloud.acer.com/smartplug/− Acer UC: https://www.acer.com/ac/zh/TW/content/acer-uc
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Project EngineerAcer Oct 2014 - Aug 2016Taipei, Taiwan• App Development: Focus on the application development on Android and Linux platforms.• Version Control: Use Git to well-control the version of applications.• Self-Learning: Keep learning new technology and pick up the technology in a short period. Also learning English via online course until now.
Frequently Asked Questions about James Chou
What company does James Chou work for?
James Chou works for Gogoro
What is James Chou's role at the current company?
James Chou's current role is Product Manager at Gogoro.
What schools did James Chou attend?
James Chou attended 國立東華大學, 國立東華大學.
Who are James Chou's colleagues?
James Chou's colleagues are Winnie Su (Bo), Natasha Chopra, Andy Chen (Qa), David Ho, Packson Chen, 蔡文懷, Janet Hsu.
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James Chou
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