James Coffey Email & Phone Number

Ireland

Dunboyne, County Meath, Ireland

Ireland

Entrusted with overseeing an expanded book of business totaling approximately €4M. Lead the conception and implementation of pivotal strategic initiatives, including the successful launch of innovative frameworks for Quarterly Business Reviews (QBRs) and Value Alignment.Demonstrated an exceptional ability to cultivate and nurture relationships while.

Ireland

County Dublin, Ireland

As part of a newly created Account Management team my focus is to retain and expand our current customer base, as well as look for new opportunities in different regions or units of these organisations. This involves regular communication with key stakeholders in the account, internal account plans with the Customer Success Team, and holding Quarterly.

County Dublin, Ireland

My role as a Team Lead is to ensure all of our customers get the support, onboarding, success and ongoing assistance that they need from SocialTalent. Making sure they get as much as they can from the platform and training during their time with us is essential to my position.With a major focus on corporate accounts and customers, I am also involved with.

County Dublin, Ireland

As a Customer Success Manager my role is to ensure our Ninja's in training get all the TLC during their Social Talent customer journey. In this role I deal with both SMB and Enterprise businesses and their teams. I am involved in every stage, from the implementation and learning path process through on-boarding and user engagement and all stages of the.

Dublin

As the Customer Success Specialist my role is to ensure our Ninja's in training get all the TLC during their Social Talent customer journey. Helping and caring for our amazing customers is the most important aspect of my day to day.Implementing new customer satisfaction measures to better gauge how our awesome customers feel about Social Talent and our.

Dublin

Bean Delivered is the monthly Irish roasted coffee subscription service. Each month Bean Delivered sends coffee from a different Irish based coffee roaster to our subscribers. The coffee is all single origin specialty coffee. As part of our mission to deliver the best in Irish roasted coffee to people we also film a video with each roaster to highlight.

Ireland

Doing my part to help Stop Men Dying Too Young. Feel free to reach out to me if you'd like to get involved with a fantastic charity aiming to reduce the number of men dying prematurely by 25%, reduce the number of male suicides by 25% and halve the number of deaths from prostate and testicular cancer by 2030.Or if you'd just like a chat, reach out, I'd.

Dublin

Beatvyne are a new Dublin based start-up aiming to connect fans and artists to new host venues around the country. My role was to consult to Beatvyne about several aspects of the business, including content marketing and customer service, as well as the following:Creation and design of email campaigns.Social media strategy plan.Blog and content.

Sydney, Australia

• Key Duties and Responsibilities:
• Updating and monitoring social media channels to keep customers abreast of new shows and events. Implementing plans and new processes to improve brand reach and awareness through social media.
• Managing call centre and representatives daily. Point of contact for all customer complaints and/or escalations.
• Ensuring a high level of customer service and timely responses and solutions to any and all inquiries.
• Use of CRM (Desk.com - Salesforce) to prioritise customer cases and efficiently manage and report on customer service activity.
• Working with Marketing, Sponsorship and Ticketing teams to ensure a cohesive message and handling of customer service issues across the business.

Sydney Area, Australia

Newton, Sydney

Working as part of a small team in BBC worldwide's first ever Doctor Who Pop Up Shop based in Newtown, Sydney. Involved in the set up and day to day running of this highly successful shop. Daily duties included merchandising, customer service, taking deliveries and unpacking them, pricing all stock, till work and cash banking.

Sligo

Promoted to the position of Store ManagerEnsuring that the store delivers a high quality of customer serviceDriving initiative for merchandising through the store, ensuring the store presents a vibrant, exciting imagePurchase, monitor and manage stock levels and targets to maximise stock turn and profit targetsManage 10-20 staff members and responsible for.

Blanchardstown, Dublin

Kilkenny

Tallaght And Blanchardstown, Dublin

Blanchardstown, Dublin

Blanchardstown, Dublin

Associate’S Degree, Digital Marketing & Social Media With Online Pr, Google Adwords, Seo And E-Commerce., Distinction

Diploma in Digital Marketing & Social Media with Online PR, Google Adwords, SEO and E-Commerce. I undertook a distance learning course to.

Bachelor'S Degree, Business, I.T And Spanish

Education record

Activities and Societies: Basketball Team, Soccer Team