Adam Morgan Email & Phone Number

Nashville, Tennessee, United States

• Along with responsibilities of directing the CHOICES program, provides oversight of all dual eligible related operations and initiatives, for over 160,000 TennCare recipients, who are enrolled in Medicaid and Medicare.
• Supervises and supports the Assistant Director of PACE and D-SNP.
• Oversees contract performance by the 6 D-SNP plans in Tennessee and the contracted agency that provides PACE services.

Nashville, Tennessee, United States

• Directs the State’s CHOICES program, serving over 26,000 elderly and disabled individuals, with an annual expenditure of $1.6 billion dollars in FY ’22, ensuring compliance with state regulations and providing.
• Oversees 13 program contracts and monitors contractor performance to meet service-level agreements.
• Builds and utilizes stakeholder relationships for successful service delivery.
• Serves as the agency’s Aging expert, collaborating with several state agencies such as APS, Health, Mental Health and DIDD, serving on the Tennessee Commission on Aging and Disability, Tennessee Alzheimer’s Association.
• Assists in creating and implementing workforce initiatives, as well as mental and behavioral health initiatives.
• Supervises and supports the Assistant Director of Nursing Facility Enforcement and Assistant Director of CHOICES.

Nashville, Tennessee, United States

• Directed CHOICES program alongside Assistant Deputy Chief of Long-Term Services and Supports.
• Ensured program compliance with contracted agencies through regular report analysis and communication to stakeholders and internal leaders.
• Conducted weekly and monthly meetings with contracted agencies and provided quarterly trainings of internal staff and state agency partners.
• Oversaw successful completion of 3 state grant contracts, funding the construction of 9 community living support homes for elderly, disabled, and IDD individuals in the state.

Camden, AL

• Supervised daily program operations, auditing, and coaching the program staff of approximately 50 case managers and supervisors for productivity and client satisfaction.
• Developed and managed an effective provider network of approximately 20 providers throughout 10 counties, ensuring contract compliance through auditing and training.
• Conducted staff-wide trainings on identified concerns, policies, and procedures.
• Managed employee and new hire records, coordinating trainings in compliance with CMS and State regulations.

• Supported the agency’s technology needs by managing equipment and software.
• Maintained relationship with state regulatory agency IT department and contracted server management team.
• Provided data privacy and security management as HIPAA Security Officer.
• Implemented work from home program through policy creation and acquiring necessary technology solutions for a seamless transition.

• Developed personalized needs assessment and care plans for elderly and disabled clients.
• Coordinated authorized services with provider agency or a self-directed caregiver.
• Conducted monthly in-person visits to client’s home to assess clients' living conditions and well-being.
• Maintained an average caseload of over 40 clients per month.

Alabama

Master Of Arts (M.A.), Human Services Counseling: Criminal Justice

Bachelor Of Science (B.S.), Sociology

Activities and Societies: SGA Senator (4 years)